Recent Posts

Dripping water can cause damage in Fullerton or Placentia

9/1/2020 (Permalink)

SERVPRO of E. Fullerton / Placentia has the answer for Property Owners faced with Water Damage.
Water damage is one of the risks a homeowner faces when they buy a home. Indoor plumbing will likely fail at some point, and when it does, it makes for a wet mess. The experienced professionals at SERVPRO of E. Fullerton / Placentia can help you identify the source of the problem, correct it, and restore your home to a clean, dry condition. Rapid water extraction, after the source has been eliminated, and then moisture removal to reach standard household levels, will mitigate the dangers of contaminated water and mold growth. One of the first things that need to be determined when you have flooding caused by a plumbing failure is whether the water is clean, gray or black. These classifications indicate where the water is coming from and what sort of contaminants it may contain. Water damage occurs in many forms. Clean Water refers to water that is piped into your home. It has not yet been used for any household purpose, so it is clear and free of any hazardous substances.  Drinking water. This water may be leaking from a burst pipe in the walls; it can also be the result of a failed pressure valve on your water heater tank, which allows the water to flood out. There is a large list of possible reasons for an unwanted water intrusion. Gray Water is more damaging. This is water that has flowed in sinks, showers, washing machines and all other plumbing including toilets tanks. Gray water does not contain harmful pathogens, but it does hold food waste, chemical products, and absorbed particulates from the surroundings that can harbor bacteria. Some soaps and other personal care products also contain ingredients that can be toxic if ingested. Black water is the most dangerous. It includes overflow water from a toilet, backed up septic tanks or sewer lines, and degraded gray water. This water contains hazardous bacteria that are linked with raw sewage. If you detect black water flooding, keep yourself and your family out of contact with the water. If you must enter the flooded area, you should wear rubber gloves, safety goggles, and protect your feet with rubber boots or plastic bags. Call the professionals from SERVPRO of E. Fullerton / Placentia. Whenever your household plumbing fails, no matter what the source of the water is, we can help. Rapid and safe water removal from your property will mitigate health concerns, water damage to personal possessions, furnishings, and building materials. We can also save you money by repairing and restoring rather than replacing salvageable property. Our IICRC-certified and corporately trained technicians have the skills to return your Fullerton or Placentia water damaged home to preloss condition "Like it never even happened."
We use advanced drying equipment and techniques.
As leaders in the water damage industry, SERVPRO of E. Fullerton / Placentia has advanced training and expertise, not to mention a tremendous amount of hands-on experience. With pride, we service Orange and LA counties for all residential and commercial water damage. Call us 24/7 for help. SERVPRO of E. Fullerton / Placentia (714) 525-0158

5 Steps to Deal with a Flood in Your Fullerton Home

7/22/2020 (Permalink)

What to do After a Flood in the Home or Business

A supply line breaks to a washing machine or a pipe breaks to the water softener. There is standing water in the home or water in the business. What should be done?

Water damage is one of the most serious mishaps that can occur to a property. Water damage requires immediate, professional restoration efforts, in order to avoid permanent damage and potential loss of the property. Within the first 24 hours, water damage that is left to stand can seep into drywall, structural elements and carpeting, causing lasting damage.

Luckily, there are many professional restoration companies that make their living saving properties from water damage. In this article, we'll take a quick look at the restoration process and how property owners should handle a flood damage event, should one occur.

Because so much of the United States has always been built on rivers, near lakes and in areas that experience frequent, severe weather, the U.S. flood damage mitigation industry has developed to be one of the best in the world. Over 100 years of flood damage mitigation has yielded a set of procedures that have been established as the gold standard in flood damage mitigation. There is a five-step process that all but ensures that no lasting damage to the flooded home will occur.

1. It is imperative to understand that a flooded home is the real estate equivalent of a medical emergency. Time is the most crucial factor. The best possible move that a property owner could make is to call a professional restoration company immediately. The sooner a restoration company can arrive at the flooded home, the more likely mitigation efforts are to prevent any lasting damage. It would be useful to call SERVPRO of E.Fullerton / Placentia a certified IICRC professional.

2. Once the restoration company's team arrives, they will immediately begin surveying the extent of the water in the home or water in the business. This phase of the water cleanup process generally uses high-tech gadgets, such as hygrometers and infrared water detectors, to establish all of the places that may have been affected by water in the home or water in the business. If there is an active supply line break or a pipe break, the team will locate the fault and remediate it.

Once the extent of the water in the home or water in the business has been established and the location pinned down, the next phase of the water cleanup process can begin.

3. The next water cleanup phase involves the extraction of all standing water from the premises. Through the use of powerful, specialized pumps, the restoration company's team will be able to remove thousands of gallons per hour from the site. The water cleanup team will use sophisticated vacuum equipment to fully remove all standing water from the premises. At this point, the property may appear dry to the untrained eye. But this leads to the next step.

4. Now it will be time to begin the final drying of the property. The team will use high-power dryers and dehumidifiers, capable of removing thousands of pounds of water from material and the atmosphere every hour. Drying time may take as little as 30 minutes or as long as an entire day. Completely drying the property is absolutely crucial, as it avoids the formation of serious mold and mildew, and removes water from drywall and structural elements. When the drying process is complete, the home will no longer be at risk of sustaining further damage.

5. The final step is to chemically sanitize and cleanse the home to prevent mildew formation and eliminate smells.

When a pipe breaks or a supply line breaks, the most important thing you can do is to call in the pros. There's no reason to let a pipe break or a supply line break diminish or destroy the value of your home.
Visit http://www.SERVPROfullertonplacentia.com for more information on water damage.

24 Hour Water Damage Specialist in Fullerton and Placentia

7/9/2020 (Permalink)

SERVPRO of Fullerton/Placentia provides 24 hour Emergency Water Damage Service.

WE ANSWER THE PHONE READY TO HELP.

CALL TODAY - 714-525-0158

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fullerton/Placentia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Fullerton/Placentia

SERVPRO of Fullerton/Placentia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Estimating the Claim for Fire Restoration in Your Fullerton Home

4/24/2020 (Permalink)

Certified SERVPRO Technicians Help Restore Items in Your Home Damaged by a Fire

When it comes to assessing damages after a disaster to your Phoenix home, many people do not know where to begin. With everything seemingly ruined or damaged, it can seem overwhelming to determine what contents of your home are irreparably damaged and which items have a chance of getting restored by the right experienced professional.

Fortunately, this is something that you do not have to deal with on your own. When it comes to better assessing the fire damages to your Fullerton home after a recent blaze, our professionals have the experience and equipment to make educated decisions determining what areas of your home can get restored and what items and areas inside of your house have gotten irreparably damaged in the recent disaster.

While this step in itself seems like a taxing and time-consuming ordeal, it is a necessary component of insurance work and filing claims with home insurance outfits. Our SERVPRO estimator gets tasked with inspecting the full scope of the damage to your home and giving a realistic estimate of how much the restoration process costs for the homeowner.

A part of this process is determining what items are suitable for our move-out process. With this service, our SERVPRO professionals remove contents from affected areas of your home and send them to a nearby facility. We can then spend more focused time on cleaning and restoring these items, having the full scope of our equipment at our disposal.

Both the items that can get restored and later returned to your home and those that were irreparably damaged play a role in determining the filed claim amount with the insurance company. Our estimator and project manager can work and speak directly with the insurance adjuster to relay this pertinent information to help expedite the restoration process.

Restoring your home after a recent fire is no easy feat, but with the right professional assistance and expertise, it can seem more straightforward to manage. Trust our SERVPRO of Fullerton specialists to help your home get back to how it should be quickly. Give us a call anytime at (714) 525-0158.

Safety Tips When Using Candles in Fullerton

4/21/2020 (Permalink)

Although fires from candles happen more often around the holidays, they still happen all year round. It is important to be aware anytime you have an open flame in your home. SERVPRO of E. Fullerton / Placentia has some tips to offer to help keep you safe from fire and smoke damage.

Fire Prevention is the best way to fight against fire damage or injuries.

SERVPRO of E. Fullerton / Placentia offers these Tips for Fire Prevention from Candles:

  • Do not let children near candles
  • Keep trees and other plants away from candles
  • Make sure candles are not near window curtains or blinds that could catch fire
  • Do not leave children alone in a room with lit candles
  • Do not light candles in the bedroom if you might fall asleep. One third of all candle fires start in the bedroom
  • If someone in the home uses oxygen, do not use candles
  • Fire damage from candles happens 35 times a day in the U.S.
  • Keep candles at least 12 inches away from anything that can catch fire
  • Put out candles when leaving the room or going to bed
  • Keep lit candles in safe candle holders
  • If the power goes out, use flashlights instead of candles

A little caution goes a long way to protect you and your loved ones. If  you have to deal with damage caused by smoke or fire from a candle, your friends at SERVPRO of East Fullerton / Placentia are just a phone call away.

Links:

https://www.usfa.fema.gov/prevention/

https://www.nfpa.org/Public-Education/By-topic/Top-causes-of-fire/Candles

https://www.nfpa.org/~/media/files/public-education/resources/safety-tip-sheets/religious_candles_safety_tips.pdf

Professional Preventive Cleaning Helps Fullerton and Placentia Businesses

4/16/2020 (Permalink)

Cleaning Is a First Line of Defense in Fullerton and Placentia

The fast-spreading nature of the virus has affected life and business as we know it. Many businesses have closed as the authorities control the spread of infection, which further elevates the importance of thorough cleaning in Fullerton and Placentia businesses. 

Using a professional service provider like SERVPRO can help prevent infection spread at your Fullerton area commercial building or public space.

Do It Yourself Cleaning may be helpful, but … is it enough?

Regular cleaning of common surfaces and frequent touchpoints is an effective defense against virus infection. 

Be sure to follow information from the Centers for Disease Control and Prevention. They recommend the use of appropriate cleaning agents and proper methods of application. Also, be sure to practice social distancing, and be sure to wash your hands often. Most commercial businesses need the services of a professional.

How Do Professionals Like SERVPRO Help?

SERVPRO of E. Fullerton / Placentia has a highly trained crew experienced in working on bio-contaminated sites and projects. Our team performs anti-microbial cleaning for our clients. This current pandemic is a terrible interruption to our lives, but it is something with which SERVPRO equips its technicians. We have the most advanced and latest technology. We use EPA approved commercial-grade cleansers and treatments. We are able to provide a deep cleaning and a regular schedule of treatment to meet your needs and at the times of the day, you need us most. We have answers and solutions; let’s have a conversation to discuss how we can help you.

Involving professionals in your pandemic cleaning plans is one way to achieve your goals. Call the experienced team at SERVPRO of E. Fullerton / Placentia at (714) 525-0158 to assist you in your cleaning and disinfecting plans. 

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Fast Action Required After a Water Loss in Fullerton

4/16/2020 (Permalink)

Water Removal Fullerton – Saving Kitchen Cabinets

Water leaks can occur at any time in the kitchen, inside walls, the laundry room, and bathrooms. Sometimes it is an overflowing sink or bathtub, while in many situations, it is a defective joint somewhere in the plumbing system. The water pressure forces the joint apart, and hundreds of gallons of water pour out. Kitchen cabinets and granite countertops can present unique challenges.

SERVPRO provides water removal services in Fullerton and surrounding areas, responding any time of the day or night, usually within 4 hours of receiving a call for assistance. Our objective is to remove all of the water and moisture, to prevent the growth of mold infestations.

Saving Kitchen Cabinets and Granite Countertops

The homeowner wants everything to be as good as new, while the insurance company wants to honor the insurance commitment while managing the overall costs. SERVPRO has lots of experience in these water damage situations and has perfected methodologies to meet both objectives.

Water can seep under cabinets, making it necessary to gain access to cavities under the cabinets to remove moisture. In some cases, we drill holes, inconspicuously, to remove water and blow dry air into the cavity to absorb the moisture. Excessive water and dampness may require more significant action.

In these situations, SERVPRO removes all of the doors to the cabinets, the countertop, and the cabinet structure. There are many countertops utilizing granite and other types of stone, which are expensive and not easy to remove. In these cases, the entire cabinet and countertop may be raised several inches to provide access to the floor area underneath.

Once everything has been dried, the cabinets and countertop are lowered and reattached to the floor. We can reinstall the original cabinets along with the countertop and the doors. This approach significantly reduces the cost to the insurance company and decreases the time needed to return the home to the client with everything dried and repaired, "Like it never even happened."

Call SERVPRO of E. Fullerton / Placentia at (714) 525-0158 for 24/7 service. We proudly serve Orange and Los Angeles Counties and surrounding areas. We're Faster To Any Size Disaster.

What is the Best Way to Remove Soot Damage from Walls in your Placentia home?

4/16/2020 (Permalink)

SERVPRO techs know that residues need testing to choose the correct cleaning agent and method in Placentia Homes

Even in the cases of minor fire loss, the initial sight of your home after a fire can feel overwhelming in terms of getting things back to normal.

There are three main types of smoke residues that need different methods to remove:

    •    Dry Smoke
    •    Wet Smoke
    •    Protein Residues

How Can I Tell By Looking What Type of Smoke Damage is On My Walls?
After fire damage happens in a Cocoa property, one of the key elements for cleaning the smoke residues left behind is through visually scoping and using different types of testing. The result determines the best cleaning method to get rid of the unsightly staining fire loss can leave behind.

Specific Cleaning Methods for Each Smoke Type
SERVPRO technicians have a vast selection of professional cleaning agents that allow them to work on any type of residue and surface. When cleaning up fire loss, the unique characteristics of the surface need consideration for issues such as shrinkage, marring, or bleeding of dyes, and the appropriate cleaning method gets chosen accordingly.

Dry Smoke does not get any type of liquid cleaner used initially. The techs use dry cleaning sponges to lift away the dry, powdery residue carefully. This is usually the result of fast-moving, high heat fires that burned organic materials.

Wet Smoke is thick, smears easily, and usually well-adhered to a surface. This is often the result of fires that involve rubber or plastic-based items. The techs typically rely on a solvent-based cleaner to release the grip on the surface.

Protein Residues are most frequently found in the kitchen and leave a pungent mist that usually needs cleanup akin to methods used for wet smoke.

When fire damage is the problem, call SERVPRO of E. Fullerton / Placentia at (714) 525-0158. The certified techs are available 24/7 to clean up and restore homes to their preloss condition.

Our Specialists Can Save Your Fire Damaged Fullerton Home

4/16/2020 (Permalink)

Deodorization Approaches in Fire Damaged Fullerton Homes

One of the most challenging effects to overcome after a fire loss in Fullerton homes is a lingering smoke odor. As a fire spreads throughout a residence, many different materials and contents combust. Many of these can present unique threats to the air quality in the house, and leave noxious scents for professionals like our SERVPRO team to address with various equipment, products, and strategies.

Fire damage in Fullerton homes can occur in multiple stages, beginning as soon as the fire first ignites and spreads throughout the structure. Extinguishment can lead to further damage to the property to protect it. Also, circulating effects like soot particles, smoke, and odors can continually worsen without the direct intervention of restoration professionals. Smells are among the most widespread and stubborn of these damages to address, and this requires a variety of equipment to accomplish.

Ozone Generator
Machines that can create ozone are making a chemical compound that features an additional oxygen molecule. When this ozone encounters odor molecules, it can bond with the oxygen molecule and neutralize the scent. Ozone is unsafe for humans and pets, so it is either used without anyone in the house or under the controlled conditions of our ozone chamber in our SERVPRO facility. During our pack-out process, personal belongings get taken to our warehouse for intricate cleaning and recovery efforts.

Thermal Fogging
Thermal foggers are among the most versatile deodorization tools in the arsenal of our professionals, as they are portable and lightweight. We can utilize scented deodorization products or odorless solutions within the machine, and the unit heats the liquid to a vapor fog. This gas can penetrate porous materials like drywall, wood, and carpet for multiple levels of odor removal.

Many threats exist in a home after a fire loss incident, including structural weaknesses and other immediate hazards. Odors are a lingering effect that must get addressed with a variety of solutions and products to make disasters “Like it never even happened.” However, our SERVPRO of E. Fullerton / Placentia team can help, give us a call at (714) 525-0158.

For more about us click here.

Causes of Basement Leaks

11/8/2019 (Permalink)

The most common causes of basement leaks is pressure created by water in the soil surrounding the foundation. There are two different forms of pressure that can cause issues:

  • During periods of heavy or persistent rain, the soil can become saturated, creating hydrostatic pressure (or water pressure) that can push moisture and water through your basement walls and floor. 
  • The looser soil around your foundation tends to absorb more water. The area around the home is often flooded with rain water from clogged gutters or downspouts that are discharging water right next to the foundation. When the soil expands, it creates lateral (or sideways) pressure against the foundation. This can cause damage to your home's foundation and create leaks in the basement.
  • Window wells can be another cause of water leaks in the basement. If a window well is not properly installed or if the drain becomes clogged, the window well can fill with water. During a heavy rain, the water can seep into your basement. Water stains on the walls are a sure sign of leaky basement windows.

How water gets into the basement

Water can find its way into your basement a number of ways, such as:

  • Through cracks in the walls or floor
  • At the joint where the poured concrete floor meets the wall
  • Through cracks in mortar joints of block or masonry foundation walls

Fixing basement leaks

When it comes to fixing your leaky basement, there are a few steps to take to prevent leaks and keep your basement dry:

  • Clean gutters: When it rains, clogged gutters can overflow and rainwater can pool around your foundation. Removing leaves and debris and installing leaf guards and downspout extenders to direct water away from the house can all help prevent the soil around your house from becoming saturated.
  • Improve grading: It's important to make sure surrounding soil is pitched away from the house so that water drains toward your yard, not your foundation.
  • Repair window wells: Installing a fitted window well cover is a simple solution for keeping your window wells free of leaves and other debris that can cause the drain to clog and allow water to seep into your basement.
  • Install an interior waterproofing system:

    An interior drain tile connected to a sump pump is a proven solution for keeping the basement dry.


    The most effective way to keep water out of your basement is to install an interior drainage system that minimizes hydrostatic pressure. By installing drain tile along the joint where the floor meets the wall, where most water leakage occurs, you can capture water before it makes its way onto the basement floor. Water coming through the foundation walls will also be collected by the drain tile. The drainage system then carries the water to a sump pump that automatically pumps the water out of your home.