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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What's the Best Way To Get a Quote for Fire Restoration?

12/2/2021 (Permalink)

Fire Restoration

When a fire damages your New Sweden, TX, commercial building, you want to figure out how much the repairs are going to cost. This type of estimate relies on a variety of factors, including the following:

  • Who does the repairs
  • How long the fire burned
  • What fueled the fire
  • How long the restoration takes

Even though there are so many elements that affect price, you may be able to get a quote. In order to get a quote, you need to work with the right people.

Work With Your Insurance Provider

Chances are some of the fire damage repairs are going to be covered by your insurance policy. While you should have some idea of what your coverage is, you may not know exactly how much the policy pays for. You can call your insurance provider to find out what parts of the fire cleanup are fully or partially covered. For example, your insurance may help pay for the cleanup, structure repairs, belonging replacement or building restoration.

Working with your insurance provider can not only help you get an estimate, but it can also help you find professionals in your network. Some providers may only want you to work with licensed contractors to do the repairs. Learning about the requirements you have to follow can make filing your claim easier.

Get Professional Help

If you want to know how much you're going to have to pay after a commercial fire, you need to work with a team of fire restoration experts. These professionals will be able to give you a quote because they know how much it costs to repair common fire damages. If you work with a novice or try to make the repairs yourself, you may not follow fire codes, which can cost you more in the long run. Professionals also may be able to get better prices on building materials and get the job done faster.

After a fire, there are a lot of repairs that may need to be made. You may want to get an estimate before committing to a specific fire restoration team.

Avoid Dangerous Situations During a Flood

12/2/2021 (Permalink)

SERVPRO Extracts Flood Waters to Mitigate Damage

Flood damage is exceedingly dangerous, for both homes and lives. Floods have the power to swamp and drown residents, as well as cause them serious injury or infection. To homes, they can seep and flow into not only furniture but also the structure itself, causing immense water damage. Furthermore, floodwaters are usually unsanitary and can cause dangerous airborne and water carried illnesses and mold, which may cause health effects. Avoidance is the best way to skirt issues and hazards caused by flooding. So watch out for heavy rains or floodwaters in the street, and keep upstairs if possible.
 
Infection and Illness
One of the most common injuries sustained after flood damage in Fullerton is an infection. Floodwaters breed and transport dangerous microbes, and because they often mix with sewage and overflow materials, diseases such as cholera, typhoid, and others can occur. Any water ingested or entering wounds has serious potential to lead to illness or infection, hence why you should exercise extreme caution and avoid entering floodwaters when possible. Also, some microbes, pathogens, and viruses may spread through the air or emit toxic gasses, and so the air surrounding flooded areas may also be hazardous to breathe.
 
Cuts and Wounds
Floodwaters often carry shards of wood, glass, and ceramic that may cut or stab into exposed flesh. These can cause blood loss and pain, in addition to opening up a wound for infection. Should you be cut anywhere in a flood-soaked area, immediately seek to disinfect and bandage the wound to prevent acute infection.
 
Further Damage to the Home
SERVPRO lists on our website some ways that you can help clean up before our technicians arrive following a flood. Be careful to stick to these recommendations and avoid danger, as there is a chance that you may cause further damage to your home. Allow our trained IICRC technicians in water restoration to be the first to begin serious work, for the sake of both you and your insurance.
 
SERVPRO of E. Fullerton Placentia is a locally owned and operated company with trained technicians and high-quality equipment prepared to deal with any flooding disaster, large or small. Call us today at (714) 525-0158 for our help or services.

Roof Damage During A Storm

12/2/2021 (Permalink)

Stormy weather or major weather events can happen any time during the year, and can result in damage to your roof.  It’s important to take steps such as tarping or boarding the damaged roof to help reduce the potential damage to the inside of your home. In addition to preventing further damage to the roof, here are some other reasons to use a tarp or boards:

  1. The longer the damaged roof is left exposed to environmental elements, the more damage can occur. Potentially preventable problems could lead to an increase in your repair costs.
  2. Pests, such as squirrels or rodents, can sometimes find their way into your home through openings that resulted from the roof damage.
  3. Depending on the extent and location of the damage to your roof, there is a possibility that vandals or robbers could gain access to your home and destroy or steal your possessions. Tarping and boarding your home could be the deterrent you need.
  4. Until the roof has been professionally assessed by restoration specialists and properly boarded and tarped, you, other residents in your home, or anyone who visits your home could be at risk of injury from falling parts from the roof. 
  5. Depending on your insurance policy, there could be a provision that requires you to take steps to mitigate the damage to your roof. If you fail to act, your claim may be denied or the settlement offer reduced.

By acting quickly to mitigate your roof damage, you could potentially save on the costs of repairs and avoid more serious consequences that can result from waiting.

What Is a Flood Zone, and Are You in One?

12/2/2021 (Permalink)

Everyone has heard of Tornado Alley, and they know this alley is the region of the United States in which tornadoes are most likely to occur. However, many people are unfamiliar with a nearby flood zone and often wonder in which regions of the U.S. these zones are. It is important that you understand what these zones are and why the government has made special designations for them.

What Is a Flood Zone?

A flood zone is a region of the U.S. that FEMA has defined according to their levels of flood risk. Though there are several alphanumeric designations the organization uses, there are four main categories in which a region can fall:

• Moderate to low-risk areas
• High-risk areas
• High-risk coastal areas
• Undetermined areas

In high-risk areas, homeowners are required to hold a flood insurance policy. However, FEMA provides grants to homeowners who were hit by a bad storm to either supplement what money the insurance company provided or to make up for the lack of coverage.

How Can You Tell What Flood Zone You're In?

FEMA offers a flood map, which provides useful depictions of flood hazards per region. You can download the map for free or pick one up from a Fullerton, CA, flood insurance company. Be aware that flood zones are always changing, and that last year's map may be out of date. It is important for your safety that you retain a copy of the most recent flood map available.

Do You Need Flood Coverage?

If you are in a high-risk zone, then yes, you are likely required to carry flood insurance. However, even if you're in a moderate to low-risk area, your lender may require you to carry a rider policy. If you do need insurance, visit FloodSmart.gov for the most affordable rates and best policies.

It is important for all homeowners to understand what flood zone they're in to better understand the flooding risk. If you're unable to get the information you need from a flood map, contact your local flood restoration team for assistance.

Burst Pipes and Paperwork: The Basics of the Water Damage Claim

12/2/2021 (Permalink)

The Basics of a Water Damage Claim: Burst Pipes and Paperwork

An insurance claim, especially for burst pipes, is often a dreaded piece of paperwork, not only for the damage it represents but for the somewhat mysterious process involved. The basics have been broken down for you below to help demystify the process.

1. Request and Submit Claim Forms

After broken pipes cause a flood, call your insurance provider immediately and request any claim forms. During your initial conversation, it is appropriate to ask any coverage questions you may have. Understanding your policy now will mean fewer errors on the forms later and less likelihood of your form’s rejection after submission.

2. Mitigate Further Damage

While the insurance claim process can take several weeks to complete, you do not have to allow your home to sustain further damage. In fact, most insurers require homeowners take mitigative action to reduce the risk of continued loss. Therefore, you should remove excess water, board up any broken windows, shut off problematic water lines and clean out the affected areas.

3. Itemize Damages and Losses

After making a claim, your insurance company may send out an adjuster to assess the extent of the damage and any potential liabilities. You can make this process more efficient by itemizing any structural damages and property losses. Additionally, an adjuster may want a record of any acquired expenses because of the pipe burst damage, such as cleanup and mitigation costs. Keep Receipts for cleaning materials and pictures of losses as proof.

4. Ask Questions and Seek Assistance

While your insurance company can offer you the most significant insight into your coverage, you may want to search the Polk County, FL, area for a restoration specialist who can answer your mitigation concerns. Mitigation professionals have the expertise to either help you understand the process or to complete the cleanup process for you. As most insurance companies prefer you work with a professional, it may be beneficial to secure several cleanup bids to show the adjuster when they come.

The insurance claim process may seem a bit daunting, but it really comes down to paperwork, mitigation, itemization and cleanup. The process, while intimidating, is manageable when you understand the basics above.

When Performing Water Damage Repairs In Your Fullerton Home, Think Restoration

12/2/2021 (Permalink)

Water Damage Repairs

When your toilet overflows, you have a leaky roof, or a plumbing problem in any other area of your home, do you think of a restoration company first? The answer is more than likely no. You probably think of whoever does your maintenance, in most cases, you. 

You may believe that performing water damage repairs on your Fort Lauderdale home might save some money. However, in most cases, the majority of homeowners cause far more damage than they set out to fix. Everyone should keep in mind that having a woodshop course in school, or two years as an apprentice carpenter, does not make you a professional repair person. 

Take the first example under consideration. A toilet overflow causes water to penetrate every corner of your bathroom. Water can seep into cracks in your walls, under your flooring, beneath plumbing fixtures, and even extend out into your hallway. You might mop the water out, dry carpeting in the hall, and toss towels used to clean the mess up right into your washing machine. 

Leaving out the multitude of biohazards that you and your family just became exposed to, there are some things you forgot to address that could become a huge problem down the road. Water getting underneath your flooring is huge. The flooring, as well as the subfloor, need to be checked for moisture. Even a small amount can allow mold to grow or rot to set in places that you cannot see. 

Water Damage Restoration

With the right equipment at your disposal, you can overcome these problems easily. That is where SERVPRO comes into play. Our IICRC certified technicians use various equipment to help you discover how much water penetrated various surfaces, allowing you an opportunity to nip secondary damages in the bud. 

The same thing goes with roof leaks or other plumbing problems that may develop throughout your home. SERVPRO has expertly trained technicians available at a moment's notice that help you prevent losses and continue to serve you as long as you need us. We have years of experience performing jobs of all sizes, everything from simple tasks to huge mistakes.

Contact SERVPRO of E. Fullerton Placentia for qualified professionals who understand how providing restoration services also includes the quality of our repairs. Just call (714) 525-0158.

Commercial Properties Need Excellent Water Damage Restoration Results

12/2/2021 (Permalink)

SERVPRO Comes to Your Commercial Business to Get Started Quickly to Minimize Loss with Water Damage Restoration Services

No matter the industry you are in, commercial properties faced with water damage could be in for a hefty bill and unplanned downtime. To lessen the fallout from an overflowing sink basin or burst pipes, you can call in the help of skilled technicians from SERVPRO. We know how vital water mitigation is when you run a business, so we arrive fast with our fully-stocked Green Fleet so we can get to work. We’re Faster to Any Size Disaster and take the time to ensure no detail gets overlooked.

Whether you have a restaurant or run an office, operation at total capacity is always your main focus. SERVPRO comes in, ensures the safety of our crew and anyone within your place of business. We perform an assessment that tells our crew chief the best equipment to use and methods that will get to the heart of the water damage on your commercial property. As with any water removal services and drying, we also take time to monitor indoor air quality (IAQ) and relative humidity (RH). Some steps you may see our water restoration technicians (WRT) taking include:

    • Using submersible pumps and truck-mounted extractors to pull up as much standing water as possible.
    • Setting up centrifugal air movers and high-capacity fans to control air circulation.
    • Turning on industrial-grade dehumidification equipment to pull moisture from the air.
    • Locating hidden moisture pockets with sensors and meters so that we can eradicate them.
  • Performing controlled demolition on an as-needed basis to replace unsalvageable materials with brand-new materials.

When you hire SERVPRO of E. Fullerton Placentia for water damage restoration and cleaning services, we make your commercial space “Like it never even happened.” Call us whenever you need us at (714) 525-0158.

How to Protect a Business from Fire and Other Disasters

12/2/2021 (Permalink)

Disaster Preparation

This is a common question, but it has a disappointing answer. Try as you might, you cannot protect a business from a major disaster. This would include major fires, earthquakes, floods, tornadoes, and other natural disasters. This is not to say that you cannot be prepared. Disaster preparation falls into two categories.

Keep Small Problems Small

Fire preparation is a perfect example of this. The business should have professionally installed smoke, fire detectors, and alarms connected to the nearest fire station. These should be on battery backup along with emergency lighting to help with the evacuation. It should have sprinkler systems in common areas where paper, plastic, and other combustible materials could catch fire. It should have special fire suppression systems in computer rooms and anyplace where there are motors, generators, air conditioners, or any other heavy electrical equipment. Implementing all these prevention measures will minimize fire damage and hopefully allow the business to continue operating after an incident.

Have a Recovery Plan

Every business should do disaster planning. If a business decides that it will cease to exist after a major disaster, then that’s the plan. You will find that most businesses do not have a comprehensive plan. Many have looked at setting one up with the best of intentions, but the costs are prohibitive. They finally decide on backing up the computer systems nightly, sending one copy off-site weekly, and figuring the rest out if the disaster happens. Fortunately, the fire preparation measures above are usually enough to minimize the most common form of disaster, fire.

Recovery

The end of the disaster marks the beginning of the recovery. If the disaster was a fire, then this is when you get to see how well the fire preparation measures worked. Regardless of what type of disaster the business experienced, much of the recovery is the same. A qualified specialist from Fullerton, CA, will need to be brought in for the cleanup and restoration.

What is Secondary Damage?

7/27/2021 (Permalink)

What is Secondary Damage? How Does is affect you?

Secondary damage is additional damage that occurs because of the original loss.  A speedy response to the original damage, coupled with professional restoration practices, greatly limits, and may even eliminate, secondary damages from taking place.

Common Types of Secondary Damage

Additional secondary damages that may arise from this original water damage could include odor within the building, or worse yet, depending on the amount of time lapsed, serious structural damages, such as rotting of floors.

What does Secondary damage mean for you?

Secondary damages can have many implications: increased stress and worry, increased financial burden, more time needed for remediation and reconstruction work needed, and the list goes on.  Taking care of an issue before additional damages develop is always the best plan of action when it comes to cleanup and restoration services. SERVPRO of Fullerton Placentia is here to help assist you with all your water damage needs.

What is Secondary Damage?

7/27/2021 (Permalink)

What is Secondary Damage? How Does is affect you?

Secondary damage is additional damage that occurs because of the original loss.  A speedy response to the original damage, coupled with professional restoration practices, greatly limits, and may even eliminate, secondary damages from taking place.

Common Types of Secondary Damage

Additional secondary damages that may arise from this original water damage could include odor within the building, or worse yet, depending on the amount of time lapsed, serious structural damages, such as rotting of floors.

What does Secondary damage mean for you?

Secondary damages can have many implications: increased stress and worry, increased financial burden, more time needed for remediation and reconstruction work needed, and the list goes on.  Taking care of an issue before additional damages develop is always the best plan of action when it comes to cleanup and restoration services. SERVPRO of Fullerton Placentia is here to help assist you with all your water damage needs.

Five Pieces of PPE used in Remediation

7/19/2021 (Permalink)

Five Pieces of PPE used in Remediation

For a homeowner with a remediation project ,it’s important to know what safety equipment to wear when in the proximity of the contaminated space during the remediation process. Fortunately, your local SERVPRO of Fullerton remediation professionals can show you the tools and equipment they expect to use. Here are five things you may see, from face masks to shoe covers.

  1. Gloves-When working in areas of mold damage, gloves should be worn at all times. This will help prevent skin contact with the mold spores. 
  2. Coveralls- These suits are worn over regular clothing and can be removed when leaving the contaminated area to prevent the spread of spores.
  3. Masks-Professionals will also often wear face masks when working with mold. This helps prevent breathing in spores, which can lead to some health issues.
  4. Goggles-Goggles are also commonly worn to help prevent mold spores, dust, and other debris from getting into the workers' eye.
  5. Shoe Covers-Shoe covers are also often utilized during mold remediation. Similar to coveralls, they are worn over the shoes while in the contaminated area and then removed when the worker leaves the area in order to prevent the spreading of spores.

What you need to know about Black Water

7/18/2021 (Permalink)

What you need to know about Black Water

If your home or business experiences a flood you have experienced black water. Flood water is considered black water, which means you will need to call in experienced remediation specialists who understand the best practices for restoration to handle the cleanup. This is because black water poses a serious threat.

What is Black Water?

During a flood, sewers and toilets can overflow, pipes can burst and flood waters can pick up any number of contaminants as they flow through an area. This contamination with feces, urine and other dangerous pollutants are what make flood water black.

Why is it Dangerous?

Contaminated flood water carries dangerous bacteria that can cause humans and animals to become sick. This includes the flood water saturating possessions after the bulk of the flooding has receded, which is why you should not attempt your own water damage cleanup. Always contact a professional. SERVPRO of Fullerton/ Placentia has expertly trained technicians who can safely handle all your water needs in the event of disaster.

Are your Fire Sprinklers Ready?

7/13/2021 (Permalink)

Are your Fire Sprinklers Ready? 

In the event that a fire occurs in your Fullerton business you want to make sure that your sprinklers are functioning properly to protect your building from extreme damage. Routinely checking the reliability of your system by following these three steps is the best way to prepare for an unexpected event.

  1. Conduct Regular Inspections- Sprinkler systems are made up of multiple parts and piping. Each part needs to be visually inspected at various intervals to make sure they are fit for use. Check with your local fire codes to know which inspections should be carried out monthly, quarterly, annually, and every five years. 
  2. Follow a testing protocol on schedule- Regularly testing fire sprinkler systems to confirm that they are working properly and reliably is essential in keeping your property safe.
  3. Work with Professionals-The inspections and testing described above are not do-it-yourself endeavors. They should be carried out by fire protection professionals who can monitor and track how your system performs and recommend any repairs or replacements needed. Generally, most fire suppression systems need to be fully replaced after 10 years.

When Water is in your Crawl Space

7/13/2021 (Permalink)

Three steps to take when you find Water in your Crawl Space

Unfortunately crawl spaces are often overlooked until it is too late. Why? Home and business owners often have trouble locating or entering a crawl space as it is only a few feet high and tough to get in and out of.  These areas are usually located between the ground and the first floor.  

  1. Locate the source of the flooding- A wet crawl space can develop from many different things such as poor foundation of the building, malfunctioning gutters, ruptured water lines, and excessive subterranean water 
  2. Consult with Experts or Professionals- Ideally, you want to trust water damage experts that are experienced and trained. They should be able to look over your property and know exactly what to do to make it as good as new. SERVPRO of Fullerton can do just that!
  3. Waterproof your Crawl Space- This provides peace of mind and a little bit of insurance in case of natural disaster. There are many waterproofing techniques ranging from applying a sealant to your home’s foundation to installing a sump pump. 

Basics of Furnace Maintenance

7/8/2021 (Permalink)

Basics of Furnace Maintenance 

 A poorly maintained furnace can cause a fire, and fire cleaning is more difficult and expensive than furnace maintenance. The following are the three main aspects of furnace maintenance.

  1. Inspect-A furnace is composed of many parts. One of the key components of routine maintenance is inspecting these parts to make sure they are in working order. Be sure to check the wiring, belts, burners, and vents.
  2. Clean-The heat exchanger, blower assembly, burners and filters all need to be cleaned, although some filters have to be replaced rather than cleaned.
  3. Repair-Maintaining your home’s furnace—keeping it clean and in working order—is the best way to prevent a furnace fire and avoid the headaches associated with smoke and fire cleaning. Many homeowners may be able to perform routine maintenance tasks themselves, but others will need the help of a qualified technician who can carry out the tasks safely and alert the homeowner to any serious problems.

How to Chose the right Fire Extinguisher for Your Needs

6/25/2021 (Permalink)

SERVPRO of Fullerton's tips for choosing the right fire extinguisher for YOU and your family

A fire extinguisher is your first line of defense in the event of a fire in your home. It can help prevent extensive damage and keep you safe. Despite being a common tool, many people have not been properly educated on how to maintain and care for their extinguishers. 

Different classes of Fire Extinguishers

Class A: For use with fires relating to things like plastic, cloth, wood, rubber and paper.

Class B: Used on fires started by flammable liquids, such as oil, grease, and gasoline.

Class C: Suitable for use on fires involving appliances, tools, or other equipment that are plugged in.

Class D: For use on flammable metals.

Class K: For use on fires involving vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens but are becoming more popular in everyday homes.

Electrical Fire prevention in your Fullerton Home

6/24/2021 (Permalink)

SERVPRO's Tips on how to protect your property from Electrical Fire Damage

Electrical fires can start small and often are present far before you are aware of them. Since these fires typically begin within the sockets and travel through walls, it can be difficult to address them in time. Due to the unique nature of these fires, special measures must be taken. The best practice is of course education and prevention. What if it's too late ? What steps should you take? 

  1. Asses the situation and evacuate if necessary
  2. Shut down the power source to deter further damage 
  3. Spray the fire with a Class C chemical extinguisher. Baking soda may help if a extinguisher is not available. 
  4. Do not restore power until a professional electrician comes to inspect the wiring. 

The next step: Fire Restoration

SERVPRO of Fullerton/Placentia is a licensed fire damage restoration company that is professionally trained to repair any damages as well as clean up any damage from smoke or soot. Our staff is specially trained to deal with the effects of electrical fire.

SERVPRO Handles Storm Flooding

12/28/2020 (Permalink)

Flood damage can come to your home when you least expect it. Thanks to SERVPRO of E. Fullerton Placentia's unique weather patterns, many homes in our area are ultimately put at even higher risk of storm damages.

As soon as you call us to report flood damage to your local, we act fast to bring technicians to your property as quickly as possible so that they can immediately implement damage-mitigating measures. By stopping any continuing sources of water, and then pumping out any existing standing water, we can then set up drying equipment. We're Faster To Any Size Disaster, simply stated-- we prevent as much additional damage as possible from happening in your home.

The most important steps in keeping your home safe and secure in inclement weather involve maintaining structural integrity and eliminating leaks, but even the most prepared homes can still be subject to the effects of nature. When the worst situations arise, SERVPRO of E. Fullerton Placentia is here to help.
In the following hours and days, we prioritize damage mitigation efforts over other work so that we keep costs low and have fewer restorations to do later.

SERVPRO of E. Fullerton Placentia is a fully-equipped damage mitigation service that can help lessen the impact of flood damage to your home. 

What are the Most Common Types of Commercial Water Damage?

12/16/2020 (Permalink)

Even with regular inspections in your local area, a commercial water damage event can occur. Here are the top five most common reasons for a business to experience the need for restoration services due to water-related issues:   

  • A leak from a roof or around a window  
  • Fire suppression system malfunction  
  • Plumbing or supply line break  
  • Toilet backup  
  • Flooding from heavy rains

Does a Business Need to Close During Commercial Water Damage Repair?  

SERVPRO technicians ascertain on a case-by-case basis if a business needs to close during commercial water damage repair in Little Rock. Even if the water extraction and drying needs were minimal, the danger of slip and fall accidents or the need to remove stock or business furniture for water removal purposes could make it difficult to conduct normal daily activities. 

In situations where the water within the structure contains sewage or other harmful elements, the techs generally recommend closure of the building during the cleanup. This is because this type of water is not only hazardous to come into contact with; it can cause issues if it is aspirated. SERVPRO techs wear professional-quality protective gear that includes a respirator, so they do not breathe in biohazard materials. Air scrubbers or the creation of negative air chambers may be necessary to improve the air quality during the restoration services.     

Afterward, the techs clean the structure with antibacterial and antimicrobial cleaning agents to ensure that the surfaces get left sanitary and ready for safe reuse by both employees and clients.   

When you need expedited commercial water damage repair, contact SERVPRO of Morro Bay To King City. The trained, certified technicians are available 24/7 to take your call and perform any needed restoration services on your property to make the damage, "Like it never even happened."

How We Treat COVID-19 Differently

12/16/2020 (Permalink)

When your home or business is exposed to COVID-19, there often follow feelings of uncertainty and stress. And, unfortunately, the virus may retain the ability to infect you or others who come into contact and proceed to touch their eyes, nose, or mouth. SERVPRO of E. Fullerton Placentia recognizes the danger and anxiety that stems from these situations and does all we can to alleviate your concerns by providing thorough disinfections for your residential and commercial properties. Therein, lies the difference between SERVPRO and other disinfection services. Our commitment to a complete clean means that you are as safe as possible in the areas you should feel most secure.

When disinfecting, SERVPRO of E. Fullerton Placentia approaches each job with the appropriate PPE equipment to keep both you and our team safe. We then spray a high-volume mist of highly-concentrated disinfectant which affects nearly the entirety of the area; immediately attacking the virus where it remains. After a 10 minute dwelling period, we follow and wipe down all high-touch surfaces with the same disinfectant. Furthermore, we mop the floors, discard open food or drink items that have been exposed to the disinfecting mist, and spray a lemon-berry scent meant to dispel the unpleasant smell of disinfectant. 

Oftentimes with disinfecting services, you receive no more than a generalized mist throughout the property. Although this is not ineffective, it is not the thorough approach we prioritize. In our method of disinfecting, we aim to ensure that every surface is treated and that the chance of you contracting COVID-19 from your living or working space is minimized to the furthest possible extent.

Fire Readiness!

12/16/2020 (Permalink)

There is little scarier than the threat of a fire to your home or business. Whether you consider the potential hazards it poses to your safety, or to the integrity of your property, a fire can create a panic. At SERVPRO of E. Fullerton Placentia, we are committed to restoring your home to pre-damage conditions in the case that a fire occurs. However, we want to also equip you with the knowledge necessary to ensure the safety of you, your family, and friends if a fire develops in a building you occupy.

If a Fire Starts:

  • Know how to safely operate a fire extinguisher.
  • Remember to get out, stay out, and call 911 or your local emergency phone number.
  • Yell “Fire!” several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  • If you must escape through smoke, get low and go under the smoke to your exit. Close all doors behind you.
  • If smoke, heat, or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 911. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  • Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If Your Clothes Catch on Fire:

STOP what you are doing.

DROP to the ground and cover your face if possible.

ROLL over and over or back and forth until the flames go out.

THEN, once the flames are out, cool the burned skin with water for three to five minutes. Call for medical attention

Fires aren’t occurrences you can predict, but planning for the potential hazard can make all the difference in affecting the extent of damage to your property and the continued safety of those inside the building. 

If a fire does occur, call SERVPRO of E. Fullerton Placentia. We remain dedicated to returning your home to its previous condition, “Like it never even happened.”

Electrical Safety After a Flood

12/16/2020 (Permalink)

Unlike in a fire or storm, the potential safety hazards associated with a flood are often less apparent. However, they are present nonetheless. Specifically, in regards to proper handling of electrical devices.

Because we all value our belongings, we may rush to handle electrical appliances, chords, or other devices without taking the necessary precautions to do so safely. In the case of a flood, please prioritize caution and refer to the guidelines listed below.

  1. Never step into a room where water is in contact with electrical outlets, appliances, or cords.
  2. If you must stand in water to do so, do not attempt to turn off power at the breaker. Furthermore, if you can’t reach the breaker box safely, call your electric utility to shut off power at the meter.
  3. When you’re wet or when you’re standing in water, never use electric appliances or touch electric wires, switches, or fuses.
  4. Keep electric tools and equipment at least 10 feet away from wet surfaces.
  5. If an electric appliance has been in contact with water, have a professional check it out before it is used. It may need to be repaired or replaced.

At SERVPRO of E. Fullerton Placentia, we are closely familiar with flooding protocols and the potential dangers associated with high-wading water inside commercial or residential properties. Therefore, we hope to provide you with the information necessary to approach similar situations safely and confidently.

What to Do When Water Damages Your Commercial Property in King City?

11/18/2020 (Permalink)

If you are a commercial property owner, an emergency, like water damage may stop business activities in their tracks. No matter if the water issues are caused by a burst pipe, flood, major leak, or another cause, water damage is something you should always take seriously.

Determine the Extent of the Water Damage

One of the first things you should do when you find signs of water damage is to determine how serious it is. At this point, just looking for signs of water damage probably won’t be enough.

Water may soak into an array of building materials without creating obvious signs of damage for a while. To determine how far the water has spread, you require a specialized tool to measure moisture in building materials, such as a moisture meter used during a building inspection.

With a moisture meter, you can determine the moisture content level in the items where you found the water damage. When you keep checking the area, you can determine how far the damage has gone. Remember, if you don’t have this device, you can call the professionals who can take care of it for you.

Dry Out the Affected Area

It’s best to call the professionals if you are dealing with extensive water damage. However, after your call to the professionals,  you can make sure the source of water is completely shut down and repaired, move contents out of wet areas, start removing some of the standing water and working with occupants on a temporary location.

It will be necessary to use specialized tools to ensure the entire area is dry. Usually, this requires the help of the professionals because they will have access to the items needed. Some of these tools include:

  • Wet vacuums to help quickly remove standing water
  • Dehumidifiers or air movers to extract humid air
  • Thermohydrometer to track the humidity in a space
  • Moisture meters for tracking the content of moisture in the building and nearby items

If your building has a climate control system, then turning the temperature up slightly may help keep the water from condensing, which will help things dry out faster. As the building is dried, you need to keep it sealed against exposure to outside air as much as possible as controlling the indoor environment without the influence of unfavorable outside air will help dry the structure and contents faster.

If there is furniture or other materials that are moisture compromised, remove them from the space and assess their condition. If it is too water-damaged, it will need to be discarded and replaced completely.

Call the Professionals of SERVPRO of Morro Bay to King City

If you are dealing with water of any type in your commercial building, it is important to make sure that you take the right steps and contact the professionals for assistance. They will be able to ensure that the water issue is handled properly and that the issue won’t get any worse. If you fail to take action in a reasonable amount of time, you may discover the issues are permanent.

What Happens to Contents in a Morro Bay Property Undergoing Fire Restoration?

11/18/2020 (Permalink)

Property Contents with Fire Damage Can Be Stored On or Off-site. SERVPRO Has External Storage in Morro Bay for Residents Undergoing Fire Restoration.

What is content management during Morro Bay fire restoration?

An Morro Bay home is made up of both structural items and unique contents. A house fire affects both at the same time. However, the restoration of these two aspects of your home is separate. The efficiency of a fire restoration in Morro Bay often relies upon how contents are managed. In some situations, the overall timespan of repair may be reduced by keeping contents on-site. These options are usually employed in minor to moderate conditions where the fire is contained to one or two rooms of the property, and the structure is sound. When there is significant structural damage, requiring reconstruction, SERVPRO technicians may opt to remove contents to allow better access to the parts of the structure in need of restoration. Content management is a priority during the scoping and assessment phase.

How are the pack-out procedures completed?

When a property suffers significant fire damage in Morro Bay, it is usually necessary to pack up the contents. It may seem overwhelming to relocate a home's worth of contents, but SERVPRO can enlist professional movers to transport items from home to a safe storage facility. Usually, a crew chief accompanied by two fire and smoke damage restoration technicians (FSRT) conducts a pack-out procedure. The crew chief is responsible for inventorying, documenting, and ensuring quality controls during a pack out. One technician sorts through salvageable and non-salvageable contents while the remaining technician packs up contents to move out. Your contents are insured during the move-out and storage procedure of fire restoration.

Mold in Your Home?

11/18/2020 (Permalink)

SERVPRO Performs Mold Inspections and Remediation for Residents of Morro Bay to King City. Contact Us at the First Signs.

What causes mold in property?

When water enters a property or soaks through materials in your local home, it provides ample moisture to support mold growth. When we work on water loss sites, our priority is to dry wet materials because of mold's risk. Once fungi begin to grow in a property, it can spread quickly through porous and semi-porous building materials. For some homeowners, mold may seem to spring up without warning. This growth is often explainable through poor insulation, the lack of a vapor barrier, slow leaks, or condensation issues in the property. SERVPRO technicians can often identify the cause of mold through visual inspection in the property.

What experts are there in mold remediation?

  • Qualified microbial remediation technicians
  • Indoor air quality (IAQ) professionals
  • Industrial hygienists

Is it necessary to use multiple experts during mold remediation?

The visual mold inspection of your local home is enough to allow remediation to begin. In severe cases, where there is evidence of broken down organic matter or widespread colonies, an industrial hygienist may be present to help inform the adjuster and technicians; this move is generally for commercial and municipal structures. It is common for SERVPRO technicians to deal with mold remediation from start to finish. AMRT applied microbial remediation technicians with accreditation from the IICRC mean something. If we can get the moisture out quickly then move onto cleaning away existing mold, it can often be enough to return a home to its pre loss condition. If mold represents an ongoing problem, it may be necessary to enlist an IAQ professional or Indoor Environmental Professional (IEP).

How do mold experts operate under insurance?

  • The adjuster that confirms any work to carry out
  • IEP or IAQ that informs the adjuster
  • Technicians that can demo materials, clean or dry the property

We are Cleaning Experts

11/2/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of E. Fullerton/Placentia, 714-525-0158

Utilizing Strategic Planning to Prepare Your Business for an Emergency

11/2/2020 (Permalink)

Being aware of the future risks that you face as a business owner can help you plan ahead for whatever comes your way—including a natural disaster.

Though there is no way to guarantee you will not be impacted by one, you can prioritize your own preparedness so you can make an effort to lessen the damages it can cause. By taking steps to plan ahead, you can be proactive against something that none of us can control.

Though there is a lot to consider regarding disaster preparations, we recommend breaking it up into three main tasks to help it be more manageable. This way, you can be sure that you are taking care of everything you need to be for your business and keeping your investment protected.

Making sure you have the right amounts of insurance coverage is always important, but especially when a natural disaster is a possibility. There are many business policies that do not provide adequate disaster protections. There will often be gaps in coverage or specific exclusions to certain scenarios to contend with if you try to file, so it is wise to be aware of what your policy has covered.

Quickly evacuating from your business if a disaster strikes is a great way to ensure the safety of you and your staff. You should always have an evacuation plan in place and practice it with personnel regularly to be sure everyone understands what to do. It is also smart to pack an emergency kit for your office, stocked with sufficient supplies in case you must stay put and wait for help to arrive.

Planning ahead for how you will go about restoration can be the single biggest factor in how quickly you are able to reopen. Being able to set the restoration process in motion quickly will be a big help, which is why we recommend working with a company in advance so that you know exactly who to call. It is also wise to look into the disaster assistance loans offered by the Small Business Administration as they can provide extra, low-interest funds for the recovery process.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Why Is Professional Fire Restoration Advisable?

11/2/2020 (Permalink)

There are Many Phases and Stages of Fire Recovery in Residences, and our SERVPRO Team can Help to Navigate Homeowners Through These Challenging Times Efficiently

You might not know what to expect from professional fire restoration in homes and businesses after a disaster. Entrusting your property to a third party, despite being a leading restoration and recovery team in Orange County, can be an easier decision the more that you know about cleaning and repairing fire damages.  

With so many fire damage restoration layers for homes, our SERVPRO professionals must be involved from the earliest stages to the final walk-through with our competent restorers and experienced general contractors. We can save our clients time and money on the restoration that their properties already need after a fire by offering a comprehensive solution to property damage recovery. Each of the restoration stages and repairs is critical in making fire losses, "Like it never even happened."  

How to Address Fire Damage in a Residence?

11/2/2020 (Permalink)

Call Your Local Fire Restoration Team to Restore Your Home in Martin

You may think that your home is not vulnerable to a fire, but evidence shows that home fires can erupt quickly. A kitchen grease fire or an electrical short can damage your home in just a few minutes. Very often, the flames burn in only one section of the house, which makes your restoration needs easier to damage. However, even the smallest of fires require professional attention if you want to avoid future complications.

Locally, fire restoration services for Martinez homeowners are our specialty at SERVPRO. We coordinate with repairers and insurance adjusters to make your restoration process as seamless as possible. Our crew is available around the clock to minimize the time in which your home and its contents continue to absorb soot, smoke, and any extinguishing agents used to put out the fire. Every minute counts when we are trying to mitigate your loss in terms of time and money.

Should I call a restoration team even if the fire was small?

Yes! It would be best if you always let our SERVPRO team take a look at the damage in your home. It is best to have our knowledgeable team use the latest technology available in our field to inspect your home. Using tools such as hygrometers and infrared camera imagery, we can detect where water might be hiding in places such as subfloors and within wall cavities. Similarly, we inspect your ventilation system and follow the smoke path to determine how to mitigate the odor it left behind. This thorough assessment focuses on protecting you from developing an environment where your home or health could be compromised. Among the actions we can take to remove traces of the fire we include the following:

  • Use thermal foggers or hydroxyl generators to combat the acrid smell
  • Discard items, particularly porous textiles that might pose a danger to your health. Upholstery and carpets are especially vulnerable to being damaged beyond repair
  • Application of industrial-strength cleaning agents to remove stains and soot throughout your home

SERVPRO of  E. Fullerton/Placentia is at your service when accidents happen. Call us at 714-525-0158 whenever you need us and let us apply our expertise to leave your home, "Like it never even happened."

Is It Possible to Save Furniture After A Flooding Incident?

11/2/2020 (Permalink)

SERVPRO Can Help You Make an Informed Decision Whether to Save Furniture after Flood Damage Affects Your Grovetown Home 

Floods can affect house contents, such as furniture, in different ways. For instance, water can submerge items if the floodwaters are high enough. Water can also trickle from a high point, such as a window or an opening on the roof, leaving items wet. The possibility of saving such furniture may remain unclear until a qualified team such as SERVPRO inspects your Grovetown home. 

What do restorers check to determine whether the furniture can be saved? 

Deciding whether to save or dispose of furniture after flood damage occurs at your Grovetown home is only possible after considering: 

  • How long items remain submerged
  • The composition of materials
  • The level of contamination
  • Aesthetic changes such as staining 

The effects of flooding are generally destructive, but the actual damage level might depend on the timelines involved. Submersion that exceeds a day allows full saturation of the materials and the deterioration of materials since processes such as mold development can start in 24 hours. Saving items in such a case is rarely possible. 

Why does the material matter? 

Furniture items are made from a wide range of materials, including: 

  • Fabrics or leather
  • Solid wood
  • Composites such as MDF or plywood 

The type of material an item is made of determines its porosity, resilience, and how it reacts to soiling. Highly porous materials accumulate contaminants making restoration unsanitary. Most composites have minimal strength once exposed to water since the glues holding them together deteriorate in wet conditions. Solid wood fares better. SERVPRO technicians can help clean your solid wood furniture, dry it in a controlled environment, and apply remedial products such as cream with lanolin to eliminate traces of the damage "Like it never even happened."

How Do You Get Professional Help With Water Damage Restoration?

11/2/2020 (Permalink)

SERVPRO Water Damage Restoration Specialists Professionally Restore Your Local Property.

Property owners in Orang County are familiar with water damage from flooding and other weather-related disasters. This intrusive type of water damage is stressful and frustrating. SERVPRO professionals are on hand 24 hours a day to respond quickly to any water disaster. They do everything from extracting water to professionally restoring your property.

What Happens When You Call Your Local Water Restoration Specialists?

Before SERVPRO certified technicians begin restoring your home, your team needs to rid you home of water. Your team accomplishes this quickly and efficiently with the following steps:

  • Ensure the water source is stopped.
  • Inspect and assess water damage with water detection equipment.
  • Remove water with pumps and extractors. They use professional extracting equipment to remove most of the water from your home.
  • Clean contaminated areas. If your water intrusion involves contaminated water, affected areas are decontaminated before drying.
  • Dry areas with high volume air movers and dehumidifiers. Air movers are placed strategically to blow air to walls, ceilings, carpets, and more. Dehumidifiers pull moisture from the air.
  • Clean and sanitize affected areas. 

Your SERVPRO certified team will then begin the restoration process.

What Water Damage Restoration Services Does Your Local SERVPRO Provide?

Emergency services may be required to enable work on your home. These services include:

  • Pack-Out and Move-Out services 
  • Providing temporary warehouse space
  • Covering open areas
  • Temporary fencing

Many repairs and services are done by your highly trained team. Some of these are:

  • Cleaning and restoring your furniture
  • Mold remediation 
  • Drywall removal and installation
  • Hard flooring repair
  • Painting
  • Carpet and pad removal and installation

Your trusted restoration specialist also supervises extensive home repair and rebuilding.

The completed disaster-to-finished restoration service saves you time, money, and frustration. When your team finishes the job, your home looks and feels the way it did before your water intrusion happened. Act quickly to mitigate water damage and have your home professionally restored. Call SERVPRO of E. Fullerton/Placentia, 714-525-0158 when disaster strikes.

The 5 Most Common Reasons Behind Roof Leaks

11/2/2020 (Permalink)

Having a leak in the roof is a pain for homeowners and one that can cause serious damage with time. Many times, roof leaks are not noticed right away because they start initially damaging the attic before they are visible on the ceiling of the home. 

Understanding why roof leaks happen can help you prepare for and prevent them from occurring in your home. 

Common Reasons Why Roof Leaks Begin 

  1. Wear and Tear Resulting From Age. With every variation in temperature, roofs are designed to expand and contract—meaning every summer, winter and temperature variation in between, there will be a bit of movement involved, which can eventually lead to cracks and vulnerabilities in the tar below the shingles. 
  2. Breakdown of Flashing or Seals Around Features. Anytime a feature such as a chimney, dormer or vent intersects with your roof, a seal or a flashing will be installed to keep water out. Over time, these seals or flashing installations can begin to warp and wear, letting in water. 
  3. Missing or Loose Shingles. Shingles are your home’s first line of defense against weather, so if one becomes loose or goes missing, there is a good chance a leak might develop. Shingles can get torn off by debris or simply come loose with time, but it is easy to do a visual inspection to determine if they are all there. 
  4. Clogged Gutters That Cause Puddles. It is recommended to clean the debris from your gutters regularly, as roof leaks can develop otherwise. When water is unable to be drained away, it will sit in puddles on your roof and can eventually start seeping into the wood underneath. 
  5. Excessive Moisture Deposits. If your roof is designed with several levels and one level deposits moisture onto another, the bottom level can become oversaturated with moisture if heavy rainfall occurs. This can overwhelm the roof’s defenses and allow water to saturate the shingles and begin seeping in. 

Have you experienced a roof leak in your household? If so, our trained water restoration technicians are here to help you. Contact us at any time to learn more. 

How Severe Storms Can Lead to Roof Damage to Your Home

11/2/2020 (Permalink)

Severe thunderstorms are a frightening event because of how much damage they can cause to
your home. It is estimated that thunderstorms happen around 1,800 times every day, which
makes the potential for damage quite high.

While multiple parts of the home are vulnerable to damage as a result of a thunderstorm, the
roof is typically the most vulnerable and thus the most frequently damaged component.
Between high winds, hail and flying debris, there are several types of roof damage to be on
guard for when a severe thunderstorm is likely.


How Roof Damage Can Be a Result of Severe Thunderstorms

Shingles can be torn away due to high winds.

Damaging winds are classified as any wind speed above 50 to 60 miles per hour, but during severe thunderstorms, wind speeds can be as high as 100 miles per hour depending on the conditions that are present. This speed is certainly high enough to catch a loose shingle and tear it off the roof, exposing the vulnerable materials underneath and leading to leaks in the roof.


Hail damage can impact the roofline.

While not every storm will have hail as a component, when it does happen, it is generally widespread and severe. If you notice hail around your home after a severe thunderstorm, you should check for damage to your roof from hailstones as well. Large, powerful hail can cause divots on the roof, cracking shingles and thus making them vulnerable to water damage the next time it rains.

High winds can lead to flying debris.

When winds are as high as they are during a severe storm, nearly anything can turn into hazardous debris. Tree branches, patio furniture, rocks and decorations can all be thrown far from where they originated and even lifted up into the sky to scrape along the roof. This can also rip off shingles or lead to cracks, but is often more severe than simple wind or hail damage would be depending on the size, weight and force of the debris in question.

If you have storm damage to your home, you can count on us for restoration. Contact us 24/7 to
report your damage and get a quick response today.

Why SERVPRO

11/2/2020 (Permalink)

Highly Trained Restoration Specialists

SERVPRO of E. Fullerton/Placentia invests heavily in each of our team members. We want to make sure our managers and technicians have the proper tools and training to be the best in the industry. Each of our production team members have IICRC certifications. This is critical to make sure that every job is done correctly and efficiently. In addition to industry training, we have a state of the art facility that offers ongoing and additional training for each team member. We do not cut any corners when it comes to being the best in the restoration industry in Orange County.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Faster To Any Size Disaster

11/2/2020 (Permalink)

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of E. Fullerton/Placentia arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

What You Need To Know About Category 2 Water Damage

10/28/2020 (Permalink)

When faced with a rupture in your commercial building’s plumbing system, water pipe repair may be the first thing that crosses your mind. There are, however, other important considerations associated with more severe forms of water damage, such as category 2 water damage.

What Is Category 2 Water Damage?

Being able to recognize Category 2 water damage will help you avoid some of the health and safety hazards associated with this type of disaster.
Category 2 water damage is caused by gray water. It poses a moderate hazard to human health; contact with gray water can result in skin irritation or illness. Sources of gray water include:

  • Water that has accumulated in basements
  • Water from washing machines and dishwashers
  • Toilet water (that contains urine but not feces)
  • Water from sinks, baths, and showers

Rooms flooded with gray water are vulnerable to structural damage. This is linked to the gray water’s moderately fast evaporation rate, as well as to biological factors. Failing to clean up gray water properly can result in mold problems down the line.
For these reasons, preventing extensive Category 2 water damage requires rapid professional intervention. Ideally, this intervention should include both water pipe repair and water damage remediation. A professional remediation company will help you minimize damage to furniture and other items, repair structural damage, make sure your building is completely dried out and decontaminate waterlogged surfaces.

Understanding Contaminants in Gray Water
Gray water may contain biological, physical, or chemical contaminants such as viruses, bacteria, parasites, and other microorganisms. Quick water pipe repair and water cleanup is important, in part, because these microorganisms can spread quickly.
Gray water may also contain man-made or naturally-occurring chemical compounds, such as bleach, pesticides, and drugs excreted by humans or other animals. Physical contaminants include sediment and mineral deposits found in water.
When dealing with a broken pipe in your commercial building in Troup, TX, you should respond quickly while taking appropriate health and safety precautions. Being aware of hazards created by Category 2 water damage will help prevent illness and injury.

Black Water Damage In Your Home

10/28/2020 (Permalink)

Black water is water that has come into contact with feces. It has harmful bacteria that can cause diseases. The water should not be reused without removing these bacteria first. On the other hand, gray water does not have any human wastes which makes is good for reuse for example in irrigation. White water does not contain any dirt, it is clean water.

Well, depending on the type of water that has flooded your house in LA/Orange County; the approach to getting rid of it will differ. The dirty water needs to be removed by SERVPRO experts so that they can also decontaminate the place afterward. Even if the clean water is also a bad thing, there is no possibility of a disease outbreak which makes its removal a whole lot easier.

You can recognize the type of water by first identifying the source. Secondly, the source needs to be either closed or redirected to a safer place so that the water can stop getting in, finally is the removal process. Protective clothes are essential when coming into contact with dirty water. At SERVPRO Fullerton-Placentia we will take care of the water damage restoration, whether dirty or clean.

Dripping water can cause damage in Fullerton or Placentia

9/1/2020 (Permalink)

SERVPRO of E. Fullerton / Placentia has the answer for Property Owners faced with Water Damage.
Water damage is one of the risks a homeowner faces when they buy a home. Indoor plumbing will likely fail at some point, and when it does, it makes for a wet mess. The experienced professionals at SERVPRO of E. Fullerton / Placentia can help you identify the source of the problem, correct it, and restore your home to a clean, dry condition. Rapid water extraction, after the source has been eliminated, and then moisture removal to reach standard household levels, will mitigate the dangers of contaminated water and mold growth. One of the first things that need to be determined when you have flooding caused by a plumbing failure is whether the water is clean, gray or black. These classifications indicate where the water is coming from and what sort of contaminants it may contain. Water damage occurs in many forms. Clean Water refers to water that is piped into your home. It has not yet been used for any household purpose, so it is clear and free of any hazardous substances.  Drinking water. This water may be leaking from a burst pipe in the walls; it can also be the result of a failed pressure valve on your water heater tank, which allows the water to flood out. There is a large list of possible reasons for an unwanted water intrusion. Gray Water is more damaging. This is water that has flowed in sinks, showers, washing machines and all other plumbing including toilets tanks. Gray water does not contain harmful pathogens, but it does hold food waste, chemical products, and absorbed particulates from the surroundings that can harbor bacteria. Some soaps and other personal care products also contain ingredients that can be toxic if ingested. Black water is the most dangerous. It includes overflow water from a toilet, backed up septic tanks or sewer lines, and degraded gray water. This water contains hazardous bacteria that are linked with raw sewage. If you detect black water flooding, keep yourself and your family out of contact with the water. If you must enter the flooded area, you should wear rubber gloves, safety goggles, and protect your feet with rubber boots or plastic bags. Call the professionals from SERVPRO of E. Fullerton / Placentia. Whenever your household plumbing fails, no matter what the source of the water is, we can help. Rapid and safe water removal from your property will mitigate health concerns, water damage to personal possessions, furnishings, and building materials. We can also save you money by repairing and restoring rather than replacing salvageable property. Our IICRC-certified and corporately trained technicians have the skills to return your Fullerton or Placentia water damaged home to preloss condition "Like it never even happened."
We use advanced drying equipment and techniques.
As leaders in the water damage industry, SERVPRO of E. Fullerton / Placentia has advanced training and expertise, not to mention a tremendous amount of hands-on experience. With pride, we service Orange and LA counties for all residential and commercial water damage. Call us 24/7 for help. SERVPRO of E. Fullerton / Placentia (714) 525-0158

5 Steps to Deal with a Flood in Your Fullerton Home

7/22/2020 (Permalink)

What to do After a Flood in the Home or Business

A supply line breaks to a washing machine or a pipe breaks to the water softener. There is standing water in the home or water in the business. What should be done?

Water damage is one of the most serious mishaps that can occur to a property. Water damage requires immediate, professional restoration efforts, in order to avoid permanent damage and potential loss of the property. Within the first 24 hours, water damage that is left to stand can seep into drywall, structural elements and carpeting, causing lasting damage.

Luckily, there are many professional restoration companies that make their living saving properties from water damage. In this article, we'll take a quick look at the restoration process and how property owners should handle a flood damage event, should one occur.

Because so much of the United States has always been built on rivers, near lakes and in areas that experience frequent, severe weather, the U.S. flood damage mitigation industry has developed to be one of the best in the world. Over 100 years of flood damage mitigation has yielded a set of procedures that have been established as the gold standard in flood damage mitigation. There is a five-step process that all but ensures that no lasting damage to the flooded home will occur.

1. It is imperative to understand that a flooded home is the real estate equivalent of a medical emergency. Time is the most crucial factor. The best possible move that a property owner could make is to call a professional restoration company immediately. The sooner a restoration company can arrive at the flooded home, the more likely mitigation efforts are to prevent any lasting damage. It would be useful to call SERVPRO of E.Fullerton / Placentia a certified IICRC professional.

2. Once the restoration company's team arrives, they will immediately begin surveying the extent of the water in the home or water in the business. This phase of the water cleanup process generally uses high-tech gadgets, such as hygrometers and infrared water detectors, to establish all of the places that may have been affected by water in the home or water in the business. If there is an active supply line break or a pipe break, the team will locate the fault and remediate it.

Once the extent of the water in the home or water in the business has been established and the location pinned down, the next phase of the water cleanup process can begin.

3. The next water cleanup phase involves the extraction of all standing water from the premises. Through the use of powerful, specialized pumps, the restoration company's team will be able to remove thousands of gallons per hour from the site. The water cleanup team will use sophisticated vacuum equipment to fully remove all standing water from the premises. At this point, the property may appear dry to the untrained eye. But this leads to the next step.

4. Now it will be time to begin the final drying of the property. The team will use high-power dryers and dehumidifiers, capable of removing thousands of pounds of water from material and the atmosphere every hour. Drying time may take as little as 30 minutes or as long as an entire day. Completely drying the property is absolutely crucial, as it avoids the formation of serious mold and mildew, and removes water from drywall and structural elements. When the drying process is complete, the home will no longer be at risk of sustaining further damage.

5. The final step is to chemically sanitize and cleanse the home to prevent mildew formation and eliminate smells.

When a pipe breaks or a supply line breaks, the most important thing you can do is to call in the pros. There's no reason to let a pipe break or a supply line break diminish or destroy the value of your home.
Visit http://www.SERVPROfullertonplacentia.com for more information on water damage.

24 Hour Water Damage Specialist in Fullerton and Placentia

7/9/2020 (Permalink)

SERVPRO of Fullerton/Placentia provides 24 hour Emergency Water Damage Service.

WE ANSWER THE PHONE READY TO HELP.

CALL TODAY - 714-525-0158

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fullerton/Placentia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Fullerton/Placentia

SERVPRO of Fullerton/Placentia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Estimating the Claim for Fire Restoration in Your Fullerton Home

4/24/2020 (Permalink)

Certified SERVPRO Technicians Help Restore Items in Your Home Damaged by a Fire

When it comes to assessing damages after a disaster to your Phoenix home, many people do not know where to begin. With everything seemingly ruined or damaged, it can seem overwhelming to determine what contents of your home are irreparably damaged and which items have a chance of getting restored by the right experienced professional.

Fortunately, this is something that you do not have to deal with on your own. When it comes to better assessing the fire damages to your Fullerton home after a recent blaze, our professionals have the experience and equipment to make educated decisions determining what areas of your home can get restored and what items and areas inside of your house have gotten irreparably damaged in the recent disaster.

While this step in itself seems like a taxing and time-consuming ordeal, it is a necessary component of insurance work and filing claims with home insurance outfits. Our SERVPRO estimator gets tasked with inspecting the full scope of the damage to your home and giving a realistic estimate of how much the restoration process costs for the homeowner.

A part of this process is determining what items are suitable for our move-out process. With this service, our SERVPRO professionals remove contents from affected areas of your home and send them to a nearby facility. We can then spend more focused time on cleaning and restoring these items, having the full scope of our equipment at our disposal.

Both the items that can get restored and later returned to your home and those that were irreparably damaged play a role in determining the filed claim amount with the insurance company. Our estimator and project manager can work and speak directly with the insurance adjuster to relay this pertinent information to help expedite the restoration process.

Restoring your home after a recent fire is no easy feat, but with the right professional assistance and expertise, it can seem more straightforward to manage. Trust our SERVPRO of Fullerton specialists to help your home get back to how it should be quickly. Give us a call anytime at (714) 525-0158.

Safety Tips When Using Candles in Fullerton

4/21/2020 (Permalink)

Although fires from candles happen more often around the holidays, they still happen all year round. It is important to be aware anytime you have an open flame in your home. SERVPRO of E. Fullerton / Placentia has some tips to offer to help keep you safe from fire and smoke damage.

Fire Prevention is the best way to fight against fire damage or injuries.

SERVPRO of E. Fullerton / Placentia offers these Tips for Fire Prevention from Candles:

  • Do not let children near candles
  • Keep trees and other plants away from candles
  • Make sure candles are not near window curtains or blinds that could catch fire
  • Do not leave children alone in a room with lit candles
  • Do not light candles in the bedroom if you might fall asleep. One third of all candle fires start in the bedroom
  • If someone in the home uses oxygen, do not use candles
  • Fire damage from candles happens 35 times a day in the U.S.
  • Keep candles at least 12 inches away from anything that can catch fire
  • Put out candles when leaving the room or going to bed
  • Keep lit candles in safe candle holders
  • If the power goes out, use flashlights instead of candles

A little caution goes a long way to protect you and your loved ones. If  you have to deal with damage caused by smoke or fire from a candle, your friends at SERVPRO of East Fullerton / Placentia are just a phone call away.

Links:

https://www.usfa.fema.gov/prevention/

https://www.nfpa.org/Public-Education/By-topic/Top-causes-of-fire/Candles

https://www.nfpa.org/~/media/files/public-education/resources/safety-tip-sheets/religious_candles_safety_tips.pdf

Professional Preventive Cleaning Helps Fullerton and Placentia Businesses

4/16/2020 (Permalink)

Cleaning Is a First Line of Defense in Fullerton and Placentia

The fast-spreading nature of the virus has affected life and business as we know it. Many businesses have closed as the authorities control the spread of infection, which further elevates the importance of thorough cleaning in Fullerton and Placentia businesses. 

Using a professional service provider like SERVPRO can help prevent infection spread at your Fullerton area commercial building or public space.

Do It Yourself Cleaning may be helpful, but … is it enough?

Regular cleaning of common surfaces and frequent touchpoints is an effective defense against virus infection. 

Be sure to follow information from the Centers for Disease Control and Prevention. They recommend the use of appropriate cleaning agents and proper methods of application. Also, be sure to practice social distancing, and be sure to wash your hands often. Most commercial businesses need the services of a professional.

How Do Professionals Like SERVPRO Help?

SERVPRO of E. Fullerton / Placentia has a highly trained crew experienced in working on bio-contaminated sites and projects. Our team performs anti-microbial cleaning for our clients. This current pandemic is a terrible interruption to our lives, but it is something with which SERVPRO equips its technicians. We have the most advanced and latest technology. We use EPA approved commercial-grade cleansers and treatments. We are able to provide a deep cleaning and a regular schedule of treatment to meet your needs and at the times of the day, you need us most. We have answers and solutions; let’s have a conversation to discuss how we can help you.

Involving professionals in your pandemic cleaning plans is one way to achieve your goals. Call the experienced team at SERVPRO of E. Fullerton / Placentia at (714) 525-0158 to assist you in your cleaning and disinfecting plans. 

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Fast Action Required After a Water Loss in Fullerton

4/16/2020 (Permalink)

Water Removal Fullerton – Saving Kitchen Cabinets

Water leaks can occur at any time in the kitchen, inside walls, the laundry room, and bathrooms. Sometimes it is an overflowing sink or bathtub, while in many situations, it is a defective joint somewhere in the plumbing system. The water pressure forces the joint apart, and hundreds of gallons of water pour out. Kitchen cabinets and granite countertops can present unique challenges.

SERVPRO provides water removal services in Fullerton and surrounding areas, responding any time of the day or night, usually within 4 hours of receiving a call for assistance. Our objective is to remove all of the water and moisture, to prevent the growth of mold infestations.

Saving Kitchen Cabinets and Granite Countertops

The homeowner wants everything to be as good as new, while the insurance company wants to honor the insurance commitment while managing the overall costs. SERVPRO has lots of experience in these water damage situations and has perfected methodologies to meet both objectives.

Water can seep under cabinets, making it necessary to gain access to cavities under the cabinets to remove moisture. In some cases, we drill holes, inconspicuously, to remove water and blow dry air into the cavity to absorb the moisture. Excessive water and dampness may require more significant action.

In these situations, SERVPRO removes all of the doors to the cabinets, the countertop, and the cabinet structure. There are many countertops utilizing granite and other types of stone, which are expensive and not easy to remove. In these cases, the entire cabinet and countertop may be raised several inches to provide access to the floor area underneath.

Once everything has been dried, the cabinets and countertop are lowered and reattached to the floor. We can reinstall the original cabinets along with the countertop and the doors. This approach significantly reduces the cost to the insurance company and decreases the time needed to return the home to the client with everything dried and repaired, "Like it never even happened."

Call SERVPRO of E. Fullerton / Placentia at (714) 525-0158 for 24/7 service. We proudly serve Orange and Los Angeles Counties and surrounding areas. We're Faster To Any Size Disaster.

What is the Best Way to Remove Soot Damage from Walls in your Placentia home?

4/16/2020 (Permalink)

SERVPRO techs know that residues need testing to choose the correct cleaning agent and method in Placentia Homes

Even in the cases of minor fire loss, the initial sight of your home after a fire can feel overwhelming in terms of getting things back to normal.

There are three main types of smoke residues that need different methods to remove:

    •    Dry Smoke
    •    Wet Smoke
    •    Protein Residues

How Can I Tell By Looking What Type of Smoke Damage is On My Walls?
After fire damage happens in a Cocoa property, one of the key elements for cleaning the smoke residues left behind is through visually scoping and using different types of testing. The result determines the best cleaning method to get rid of the unsightly staining fire loss can leave behind.

Specific Cleaning Methods for Each Smoke Type
SERVPRO technicians have a vast selection of professional cleaning agents that allow them to work on any type of residue and surface. When cleaning up fire loss, the unique characteristics of the surface need consideration for issues such as shrinkage, marring, or bleeding of dyes, and the appropriate cleaning method gets chosen accordingly.

Dry Smoke does not get any type of liquid cleaner used initially. The techs use dry cleaning sponges to lift away the dry, powdery residue carefully. This is usually the result of fast-moving, high heat fires that burned organic materials.

Wet Smoke is thick, smears easily, and usually well-adhered to a surface. This is often the result of fires that involve rubber or plastic-based items. The techs typically rely on a solvent-based cleaner to release the grip on the surface.

Protein Residues are most frequently found in the kitchen and leave a pungent mist that usually needs cleanup akin to methods used for wet smoke.

When fire damage is the problem, call SERVPRO of E. Fullerton / Placentia at (714) 525-0158. The certified techs are available 24/7 to clean up and restore homes to their preloss condition.

Our Specialists Can Save Your Fire Damaged Fullerton Home

4/16/2020 (Permalink)

Deodorization Approaches in Fire Damaged Fullerton Homes

One of the most challenging effects to overcome after a fire loss in Fullerton homes is a lingering smoke odor. As a fire spreads throughout a residence, many different materials and contents combust. Many of these can present unique threats to the air quality in the house, and leave noxious scents for professionals like our SERVPRO team to address with various equipment, products, and strategies.

Fire damage in Fullerton homes can occur in multiple stages, beginning as soon as the fire first ignites and spreads throughout the structure. Extinguishment can lead to further damage to the property to protect it. Also, circulating effects like soot particles, smoke, and odors can continually worsen without the direct intervention of restoration professionals. Smells are among the most widespread and stubborn of these damages to address, and this requires a variety of equipment to accomplish.

Ozone Generator
Machines that can create ozone are making a chemical compound that features an additional oxygen molecule. When this ozone encounters odor molecules, it can bond with the oxygen molecule and neutralize the scent. Ozone is unsafe for humans and pets, so it is either used without anyone in the house or under the controlled conditions of our ozone chamber in our SERVPRO facility. During our pack-out process, personal belongings get taken to our warehouse for intricate cleaning and recovery efforts.

Thermal Fogging
Thermal foggers are among the most versatile deodorization tools in the arsenal of our professionals, as they are portable and lightweight. We can utilize scented deodorization products or odorless solutions within the machine, and the unit heats the liquid to a vapor fog. This gas can penetrate porous materials like drywall, wood, and carpet for multiple levels of odor removal.

Many threats exist in a home after a fire loss incident, including structural weaknesses and other immediate hazards. Odors are a lingering effect that must get addressed with a variety of solutions and products to make disasters “Like it never even happened.” However, our SERVPRO of E. Fullerton / Placentia team can help, give us a call at (714) 525-0158.

For more about us click here.

Causes of Basement Leaks

11/8/2019 (Permalink)

The most common causes of basement leaks is pressure created by water in the soil surrounding the foundation. There are two different forms of pressure that can cause issues:

  • During periods of heavy or persistent rain, the soil can become saturated, creating hydrostatic pressure (or water pressure) that can push moisture and water through your basement walls and floor. 
  • The looser soil around your foundation tends to absorb more water. The area around the home is often flooded with rain water from clogged gutters or downspouts that are discharging water right next to the foundation. When the soil expands, it creates lateral (or sideways) pressure against the foundation. This can cause damage to your home's foundation and create leaks in the basement.
  • Window wells can be another cause of water leaks in the basement. If a window well is not properly installed or if the drain becomes clogged, the window well can fill with water. During a heavy rain, the water can seep into your basement. Water stains on the walls are a sure sign of leaky basement windows.

How water gets into the basement

Water can find its way into your basement a number of ways, such as:

  • Through cracks in the walls or floor
  • At the joint where the poured concrete floor meets the wall
  • Through cracks in mortar joints of block or masonry foundation walls

Fixing basement leaks

When it comes to fixing your leaky basement, there are a few steps to take to prevent leaks and keep your basement dry:

  • Clean gutters: When it rains, clogged gutters can overflow and rainwater can pool around your foundation. Removing leaves and debris and installing leaf guards and downspout extenders to direct water away from the house can all help prevent the soil around your house from becoming saturated.
  • Improve grading: It's important to make sure surrounding soil is pitched away from the house so that water drains toward your yard, not your foundation.
  • Repair window wells: Installing a fitted window well cover is a simple solution for keeping your window wells free of leaves and other debris that can cause the drain to clog and allow water to seep into your basement.
  • Install an interior waterproofing system:

    An interior drain tile connected to a sump pump is a proven solution for keeping the basement dry.


    The most effective way to keep water out of your basement is to install an interior drainage system that minimizes hydrostatic pressure. By installing drain tile along the joint where the floor meets the wall, where most water leakage occurs, you can capture water before it makes its way onto the basement floor. Water coming through the foundation walls will also be collected by the drain tile. The drainage system then carries the water to a sump pump that automatically pumps the water out of your home.

Everything Green!

11/8/2019 (Permalink)

SERVPRO wants you to know that we are doing our part to help our Planet.  That is why we want you to know about our Green Cleaning Products.

SERVPRO Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products. With the assistance of larger chemical companies the EPA/DFE has put together a listing of safe cleaning components that can be used in Green cleaning formulations. From the listing a formulation can be derived that incorporates “green” chemistry. The initiative is designed to allow chemical formulators a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

So next time you see our Green Vehicles, you'll know we are doing our part to sustain our environment!

Vital Roles Played by Water Removal Professionals in E.Fullerton/Placentia

11/8/2019 (Permalink)

SERVPRO professionals with take care of all your worries when it comes to your water damage in E. Fullerton / Placenita.

Small water spills happen every day, and you probably take care of when with a mop and towels then leave the remaining wetness to dry on its own. If you have never dealt with a significant water spill, you might expect the process to be similar, only on a bigger scale. However, in practice, you might face several obstacles when you try to handle water removal on your own. Professionals like SERVPRO play different roles during the removal that ease the process.

Bringing the Right Tools

Spilled water can present a myriad of challenges. By having access to a broader range of tools for water removal professionals in Bourbonnais can deal with any challenge that might arise. Challenges might include the presence of large sediments in the pools that need an extraction, thus limiting the efficiency of conventional extraction tools. Water filtering into concealed areas can also hamper the removal process. Alternatively, the lack of power to operate the removal equipment can also be a principal hindrance. Our SERVPRO teams bring a wide range of equipment to address different challenges, including:

  • Self-priming Trash Pumps
  • Cavity Drying Equipment
  • Portable generators
  • Portable Heaters

Understanding Psychometrics

Water removal happens in stages, with the first one dealing with surface water while the other stages deal with the water soaked into materials. Proper understanding of psychometrics is crucial when handling this latter stage to ensure proper manipulation of factors such as humidity, temperature, and air movements, which influence drying. Our SERVPRO technicians use equipment such as thermo-hygrometers to take humidity and temperature readings, thus establishing which factor might slow the drying process.

Preventing Microbial Growth

Microbes such as mold thrive in moist environments. Proper handling of the water removal process should help prevent their development, thus saving you from the laborious removal process. Our SERVPRO technicians spray EPA registered disinfectants and use cleaning agents with anti-microbial properties when cleaning the loss site. We also work fast to finish removal before mold starts growing.

SERVPRO of E. Fullerton / Placentia Content Cleaning and Pack Out

11/8/2019 (Permalink)

If your home or business suffers water, fire, smoke or mold damage, the cleanup and restoration experts at SERVPRO of E.Fullerton/Placentia are the premier choice for content restoration and pack-out.

Content Pack-Out

There are scenarios that require business content removal and relocation for prompt and thorough cleaning and restoration. If a business suffers fire and smoke damage, for example, it is often easier, more secure and cost-efficient to take certain contents to another location for restoration work.

SERVPRO of E.Fullerton/Placentia provides complete pack-out services. We will carefully and respectfully take the contents of your home or business to be restored, packed, and delivered to an off-site facility. The pack-out process involves meticulous documentation to ensure your items receive the best possible care, including photo documentation, identification numbers and detailed lists.

  • Artwork
  • Documents
  • Books
  • Photographs
  • VHS and DVD media
  • Clothing
  • Electronics (televisions, computers, stereos, etc.)
  • Furniture
  • Rugs
  • Retail Inventory

Storage

Meanwhile at a SERVPRO of E.Fullerton/Placentia, your items are stored in a secure, climate-controlled environment. They remain there until the cleaning and restoration process is complete.

Content Pack Back

After content cleaning and restoration, items are returned to your business using the same inventory procedures and documentation employed in the pack-out process. Your items are loaded, transported and delivered with great care and then reconciled with original pack-out inventories.

Content cleaning and restoration is offered at SERVPRO E. Fullerton/Placentia. The availability and scope of content cleaning and restoration varies by location, job, insurance provider (if applicable) and other factors.

Fire Prevention Tips for Restaurants

11/4/2019 (Permalink)

Would you know what to do if a fire emergency occurred in your restaurant?

As a restaurant owner/operator or manager, it's your responsibility to be prepared if prevention falls short. Make sure your employees and assets are protected if a fire emergency occurs.

In 2015, more than 113,500 non-residential fires were reported, causing $3.1 billion worth of property damage. Prevention is always the goal, but what happens if those efforts fall short? 

Best practices include:

  • Consider your facility’s risks. Examining the unique risks of a workplace is an important responsibility for any property manager or building owner.  Assess your facility for items that may contribute to the risk of a fire, such as flammable liquids, electrical equipment or storage of combustible materials. Take note of specific hazards and make sure functional and up-to-date fire extinguishers and systems are in place to help minimize the impact of a fire.
  • Regularly inspect fire extinguishers. Extinguishers can be the first line of defense against a fire, so it is important that facility managers properly test and inspect each unit in the building. Make sure each extinguisher is maintained annually per applicable manufacturer and code standards, and perform monthly inspections to help ensure each extinguisher will operate properly in the event of a fire.
  • Conduct staff training. Nearly three in four American adults have never used a fire extinguisher. Conduct thorough, hands-on training with your team using extinguisher types and sizes commonly found in your facility to help prepare them for an emergency. Local fire protection service providers or fire departments may be able to assist with this training.
  • Test emergency and exit lighting. Main power may be lost during a fire emergency, and more than one-third (34 percent) of U.S. workers would lack confidence in their ability to navigate their workplace safely in the event of a power outage. Regularly testing emergency and exit lighting can help make sure backup lighting functions correctly, allowing building occupants to navigate and exit buildings more easily during a fire.
  • Examine sprinkler systems. According to the National Fire Protection Association, sprinklers were effective at controlling a fire in 96 percent of fires occurring from 2010 to 2014 in which they operated. A well-maintained and regularly tested sprinkler system can help suppress a fire, keeping it from spreading to other parts of the building and helping give building occupants the opportunity to exit the facility. When a system fails to operate during a fire, 65 percent of the time it's due to damaged components, shutoff by the property owner, or their failure to maintain the system.
  • Inspect fire alarms. Functioning fire alarms help facility personnel to detect fires earlier and potentially minimize costly damage. Regular tests and inspections, along with integrated monitoring, can help make sure your equipment is functioning properly and get building occupants to safety quickly.

Flooded Hotel Room?

11/4/2019 (Permalink)

People are constantly coming and going within hotels, leaving behind well-lived in rooms. Hotels are no exception to damages. Various problems can occur, whether caused by man or nature. Pipes may burst, flooding may occur, mold may develop, and even fires are a possibility. Should any of these or similar problems arise, proficient emergency help is necessary to address the damages.

Water Damage Restoration
Pipes leak, floods occur, and other water damage scenarios can transpire. This type of damage needs to be addressed as soon as possible because moisture issues can potentially lead to a mold problem. In addition to mold, water damage can also produce other issues such as biohazards or even fire if in contact with electrical sources. The source of water needs to initially be fixed before restoration work begins. If the leakage is not addressed, damages will continue. Once the source is repaired, the restoration process can begin. Tips for water damage:

  • Water damage can contain contaminants and other possible threats. Wear proper protective equipment before coming in contact with the water, and be on the lookout for sharp objects, electrical sources near the water, and other dangers.
  • A qualified water restoration company will be able to proficiently treat the affected areas to ensure they are properly dried and decontaminated.
  • Be aware of possible mold growth. Moisture issues can potentially produce mold, so it is necessary to treat water damage as soon as possible to avoid mold growth.

Mold in a Hotel Guest Room

11/4/2019 (Permalink)

Mold can affect any property as long as the ideal conditions are met. Common mold locations include bathrooms and kitchens. If mold is present within a hotel it can put the well-being of guests and staff at risk. Anyone who is exposed to mold risks health issues, ranging from minor symptoms to more extreme conditions, depending on factors such as the individual, amount of exposure, and mold toxicity. Tips for mold problems:

  • Test the property for mold. Having a professional mold test completed by a qualified industrial hygienist helps to determine the affected area(s) and mold toxicity level.
  • Do not attempt to be a mold specialist. Avoid touching the mold without the proper safety equipment and disturbing the mold in general as it could result in mold spores spreading throughout more areas of the hotel.
  • Upon receiving the test results, contact a SERVPRO of E. Fullerton/Placentia to ensure the mold is safely and completely removed.

Fire Safety for Hotels

11/4/2019 (Permalink)

Sometimes unexpected problems may occur. One danger that may develop is fire, which can cause tremendous damage. Whether a kitchen or electrical fire, the damages that can result can be hazardous and therefore need to be properly addressed. Fire damage can cause major setbacks for a hotel, so it is important to know what to do if a catastrophic fire occurs.

Tips for fire damage:

  • Assess the damages. To maintain safety, items such as food, clothing, furniture, etc. should be carefully inspected by a fire damage service provider before returning to the property.
  • Do not overlook smoke and soot. Smoke and soot inhalation can cause severe health concerns, so it is necessary to inspect the hotel for such damages.
  • There may be possible water damage. When fire officials use water to extinguish the fire threat, the water can potentially cause additional damages. The affected area(s) must be properly dried and treated to avoid further damages and possible mold growth.

How to Prepare for Thunderstorms

10/28/2019 (Permalink)

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Discuss thunderstorm safety and lightning safety with all members of your household
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Consult your local fire department if you are considering installing lightning rods
  • Get trained in first aid and learn how to respond to emergencies
  • Put together an emergency preparedness kit

Responding Accordingly During a Thunderstorm

10/21/2019 (Permalink)

  • Listen to local news or NOAA Weather Radio for emergency updates. Watch for signs of a storm, like darkening skies, lightning flashes or increasing wind.
  • Postpone outdoor activities if thunderstorms are likely to occur. Many people struck by lightning are not in the area where rain is occurring.
  • If a severe thunderstorm warning is issued, take shelter in a substantial building or in a vehicle with the windows closed. Get out of mobile homes that can blow over in high winds.
  • If you can hear thunder, you are close enough to be in danger from lightning. If thunder roars, go indoors! The National Weather Service recommends staying inside for at least 30 minutes after the last thunder clap.
  • Avoid electrical equipment and telephones. Use battery-powered TVs and radios instead.
  • Shutter windows and close outside doors securely. Keep away from windows.
  • Do not take a bath, shower or use plumbing.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.
  • If you are outside and cannot reach a safe building, avoid high ground; water; tall, isolated trees; and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are NOT safe.

Recovering After a Thunderstorm

10/14/2019 (Permalink)

  • Never drive through a flooded roadway. You cannot predict how deep the water may be.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
  • Help people who may require special assistance, such as infants, children and the elderly or disabled.
  • Stay away from downed power lines and report them immediately.
  • Watch your animals closely. Keep them under your direct control.
If Lightning Strikes

Follow these steps if someone has been struck by lightning:

  • Call for help. Call 9-1-1 or the local emergency number. Anyone who has sustained a lightning strike requires professional medical care.
  • Check the person for burns and other injuries. If the person has stopped breathing, call 9-1-1 and begin CPR. If the person is breathing normally, look for other possible injuries and care for them as necessary. People who have been struck by lightning do not retain an electrical charge and can be handled safely.

Let Your Family Know You're Safe

Helping Someone Who is Struck by Lightning

10/7/2019 (Permalink)

When someone is struck by lightning, get emergency medical help as soon as possible. If more than one person is struck by lightning, treat those who are unconscious first. They are at greatest risk of dying. A person struck by lightning may appear dead, with no pulse or breath. Often the person can be revived with cardio-pulmonary resuscitation (CPR). There is no danger to anyone helping a person who has been struck by lightning – no electric charge remains. CPR should be attempted immediately.

Treat those who are injured but conscious next. Common injuries from being struck by lightning are burns, wounds and fractures.

How to Improve Drainage in Your Yard

9/30/2019 (Permalink)

So, your yard isn’t draining properly. It happens to homeowners across the country more often than you’d think, and it usually starts with small puddles and wet spots appearing in your grass. Maybe you’re starting to see muddy patches and swamp-like areas in your yard. These are classic symptoms of poor yard drainage, meaning the soil in your yard is retaining too much water. But why?

Common Causes of Yard Drainage Issues

There are several factors that can lead to a yard failing to vacate excess water properly. Different causes of yard drainage problems can call for different solutions and DIY approaches. The following are some of the most common reasons your yard may be draining poorly.

  • Yard slope or pitch: In many cases, water pools in a yard because the soil’s flat plane doesn’t divert enough water away from the house.
  • A too-short downspout: If your gutter’s downspout points directly into a flower bed or other landscaped area, excess water can collect in the mulch and soil beneath.
  • Impacted soil: This can be a result of construction projects, such as in-ground pools, around the house. Hardpan clay is especially problematic when impacted, as it can retain moisture for far longer than other types of soil.
  • Front walkways: If a sidewalk or concrete path sits in front of your house, it could be blocking off water, preventing it from running through your yard and into the storm drain.
  • Runoff erosion: If the runoff from your downspout has stripped away some of the topsoil in your yard, this can lead to heavy collection beneath the eroded area.

5 Yard Drainage Solutions You Can Do Yourself

Once you’ve identified your issue and the most likely cause, it’s time to set out a game plan for how to improve drainage in your yard. There are multiple options you can turn to, but be sure to research each carefully and have the tools necessary before committing to one.

1. Reduce Your Watering Schedule

Before launching into a costly and extensive DIY drainage project, consider the possibility that you could be overwatering your yard and/or garden. Try cutting down on your watering and watch the trouble spots to see if they drain or not. If they do, the soil could be draining properly but simply can’t keep up with your watering schedule. If not, it may be time to get your hands dirty.

Tools you’ll need: Most sprinkler systems can be set to operate at fewer or shorter intervals. If you water your yard manually, simply do so less often. Keep an eye on your wet zones over the next week or two to determine if your yard is indeed not draining.

2. Extend Your Downspout

If you find that the runoff causing your yard drainage problems is coming from your gutter system, the fix you’re looking for could be as easy as extending the downspout away from the house so that it doesn’t form a basin in your landscaped areas. However, if you’re diverting the runoff away from your house, make sure you’re sending it into a storm drain or other safe drainage source and not a neighboring property.

While you’re at it, you may want to make sure that the gutters themselves are working properly. Blocked or faulty gutters can cause water to overflow into your yard. If your roof turns into a waterfall every time it rains, it may be time to tackle a few gutter repairs.

Tools you’ll need: Additional drain spout material, power drill, pliers, screws, washers and bolts.

3. Dig a Creek Bed or Swale

If you have a soggy spot in your yard that a downspout extension can’t fix, you may need an artificial creek or drainage swale to draw water away from low spots. These projects usually involve digging the soil into a long, shallow trench and filling it with gravel and decorative rocks. Assuming your yard has the right downward slope, this installation will essentially act as a slide for runoff to escape through.

An added bonus to this project is that even when it’s not in use, a dry man-made creek can be an attractive addition to your landscaping.

Tools you’ll need: Trench-digging tools such as shovels and spades, gravel, rocks and a method for disposing of excess dirt.

4. Construct a Rain Garden

If there is a low spot on your property that collects water, and there isn’t enough slope to drain it with a creek bed, you could consider making that soggy patch work for you by turning it into a rain garden. Rain gardens are designed to catch rainfall and are usually filled with water-loving plants like hostas, ferns and ornamental mosses that can dry out saturated areas. They don’t necessarily solve the yard drainage issue, but they definitely are more attractive than a muddy hole full of soaking grass.

A completed rain garden will ideally drain water within 24 hours. This metric, as well as the level of porousness of the soil you’re building in, can help you determine how deep to dig the garden. Your rain garden can also be the ending point of a downspout or creek bed.

Tools you’ll need: Level, shovel, wheelbarrow, river rock, decorative stones, gravel, landscape fabric, PVC pipe and water-friendly plants.

5. Install a French Drain and/or Dry Well

When your soil has drainage issues that can’t be addressed by surface-level adjustments, it may be time to go deeper. Both French drains and dry wells are installed below the topsoil to disperse and redirect excess water, but there are key differences in their application and construction.

French Drain Versus Dry Well: What’s the Difference?

A French drain normally consists of a long trench filled with gravel or other substrate materials and a drainage pipe running from the house down the length of the drain. The pipe is then covered up with filter and either soil or river stone at the grade level. French drains are versatile and can be installed almost anywhere. They differ from a creek bed or drainage swale in that a French drain consists of buried piping underneath the soil, as opposed to a shallow trench that redirects runoff on the graded surface.

A dry well is usually installed at the endpoint of a creek, swale or French drain and is used to collect and disperse water into the surrounding soil instead of redirecting water away from the house. This is typically done using either a weighted sleeve of drainage fabric or a large metal or concrete basin with holes in its sides through which the collected water can drain out into the porous soil nearby. Larger dry well sections can be purchased at many home improvement stores.

For heavy-duty yard drainage improvement, a French drain connected to a downspout leading away from the house and ending in a dry well is a popular and effective solution. Be sure to check the soil conditions at your intended dry well installation site. If the soil there isn’t porous and doesn’t drain well, a dry well won’t do you any good there. This can be done by digging a small hole with a post digger, pouring water inside and observing how long it takes to drain.

Tools you’ll need: Waterproof plastic pipe, shovel, post digger, drainage cloth and/or metal or concrete dry well sections, topsoil, rocks and/or gravel.

Check Your Yard Often to Prevent Future Yard Drainage Issues

Even after you’ve tackled your chosen DIY yard drainage project and your property is back on track, it’s important to take care of your soil and keep watch for unwanted standing water in the future. If you’re concerned that your soil isn’t aerating enough, a round of rototilling can loosen the earth and help it drain more quickly.

Decorative rocks in the yard, if not placed properly, can also create barriers to runoff, causing water to pool in the grass. Consider relocating or removing some rocks from the yard to ensure rainwater has a clear path out of your yard.

When your yard isn’t draining the way it should be, it’s easy to feel overwhelmed by the task of fixing it. But with the right preparation and the right tools, you can take on a variety of DIY yard drainage ideas in a weekend or two to get your property back on track.

Why Reassessing Your Home’s Worth Could Save You Money

9/23/2019 (Permalink)

With today’s crazy housing market, many homeowners are opting to instead stay in their current homes. In fact, a poll from Zillow found that nearly 75% of Americans would prefer to use funds to update their existing home, rather than apply that same amount toward a down payment on a new home. And that means that their housing value might’ve changed from when they first purchased insurance.

If you’ve been in your home for 5 or 10 years, chances are good you’ve made some changes that could affect your premium and coverage. And that means you’d want to reassess your homeowners’ insurance. Here are 5 things to consider when reevaluating your home’s worth.

1. You’ve upgraded your home

Maybe you succumbed to the siren song of a new basement or a kitchen renovation that brought you into the current decade. If you haven’t reassessed your home based on your upgrades, you should do so, stat. That’s particularly important if your policy covers what’s called “replacement cost.” That means it takes into account what everything’s worth NOW, in order to replace it, rather than what it was worth back when you purchased it.

2. You’ve upgraded your belongings

Acquired a new bauble or the latest flat-screen TV? If you’ve made any big-ticket purchases since you last had your insurance evaluated, now’s the time to see if you need to add a larger policy. You might also consider a “rider” on some of your pricier items.

3. You’ve upgraded your safety quotient

The “smartest” gadgets these days are those that protect your home. And while adding safety features can help protect your belongings, they can also give you a nice little discount on your homeowners insurance. So whether you’ve added a security system, a sprinkler system, or a carbon monoxide or water leak detector, contact your insurance company to see if you qualify for a discount.

4. You’ve upgraded your income

What does your net worth have to do with your homeowners insurance? Well, the more you’re worth, the more you stand to lose if someone should sue you. That can include getting sued over something as minor as ice build-up on your sidewalk or another unintended hazard. Because of that, discussing an umbrella policy can be a smart decision. It’ll extend your current homeowners insurance limits and provide an extra layer of security should something happen.

5. You’ve upgraded your “entertainment”

Maybe you’ve added what’s called an “attractive nuisance.” Yep, that’s what those in the insurance biz call the items that make your backyard more alluring: think pools, hot tubs, or trampolines. Insurance can even cover more low-key additions, like treehouses or play equipment.

It’s easy to see why these so-called “attractive nuisances” get their name — yes, they’re a lot of fun (and thus attractive). But that fun can come at a price in the form of accidents (the pesky nuisance part). So if you’ve added anything like that to your home, check in with your insurance company to see if you need to reevaluate your coverage needs.

The Ultimate Fall Yard Cleanup & Maintenance Checklist

9/16/2019 (Permalink)

As summer comes to a close, you might be thinking about hanging up the lawn care tools until spring rolls back around. But surprisingly, autumn is the ideal season to prepare your lawn for the chilly months ahead. In fact, if you put in the time to care for and clean up your yard this fall, you’ll be greeted by a lush and green lawn come springtime.

So, what sort of TLC does your yard need now to look its best next year? Follow our fall yard cleanup and maintenance checklist to learn everything you need to know.

1. Remove Any Debris

As the trees shed their foliage, you’ll want to rake regularly to help remove dead leaves and other debris that will smother the grass and prevent growth. Organic waste like leaves and weeds can provide a haven for pests like mice and groundhogs. In addition to having little critters running in your yard, excessive yard debris can cause damage to your yard’s drainage, which can cause a problem once all the snow melts.

Here a few fall yard cleanup tips to help you keep your leaf piles under control:

Best Ways to Remove Leaves from Yard

  • Use a Tarp: Rake all your leaves onto a tarp for easier hauling to the curb or compost pile.
  • Rake into Rows: If you’re bagging your leaves, it’s better to rake them into rows instead of piles. The leaves can be separated into more manageable portions at the end of the row.
  • Use Leaves as Lawn Fertilizer: Before the snow starts to fall, you can run your lawn mower over the fallen leaves to shred them into tiny flakes. They will settle into the autumn grass and decompose into natural fertilizer.

Not sure what to do with all that natural debris?
Learn how to get rid of leaves and yard waste.

2. Take Out Dead Shrubs and Trees

Now that a full season of sunshine has passed, have you noticed any shrubs in your yard that didn’t seem to grow the way you had hoped? Check for signs of life by scratching the bark at the base to see if there is any green under there. If no green appears under the bark, it might be dead.

If the tree or shrub is completely dead, it’s best to cut it down and dig it out before the ground hardens. But you don’t have to mourn for too long – fall is a great time to plant trees and shrubs for maximum growth.

Tips for Cleaning Out Dead Trees and Shrubs in the Fall

  • Cut Your Tree During the Dormant Season: Once the leaves have fallen off during late fall and early winter, it is much easier for arborist to cut and handle. The hard ground during the colder season will help ensure other trees and shrubs stay in place.
  • Don’t Do It All in One Day: There’s no need to rush your fall yard cleanup. Just as seasons change slowly, you should also take it slow and avoid trying to clean everything up in one day.
  • Rent a Dumpster: Planning a full landscaping overhaul? Using a roll off dumpster to dispose of large branches, stumps, bushes and other bulky yard debris is a lot easier than hauling them to the dump yourself.

3. Don’t Stop Mowing Just Yet

Fall yard maintenance is all about helping your lawn finish strong so that it can withstand the bitter temperatures ahead. It’s important to continue watering and mowing your lawn as needed. Once the season draws to a close and the temperature begins to drop, you should set your mower’s blades to their lowest setting for the last two cuts of the season. This will allow more sunlight to reach the crown of the grass and allow the soil to dry out faster in the spring.

Pro Fall Yard Care Tip: Only cut your grass if it is still growing. Once the temperatures consistently drop below 50 degrees during the day, it’s time to put away the mower for the season.

4. Aerate the Lawn

Aerating your lawn can remove thatch, alleviate soil compaction and beautify your grass overall. Having excess thatch or heavy organic debris under the grassy surface can starve the roots from essential elements like air and water. Experts say the best time to aerate your lawn is in the fall during the growing season. Grass can heal and fill open areas more quickly once soil plugs are removed.

The easiest way to aerate your lawn is to purchase or rent a gas-powered aerator from your local hardware store. Smaller lawns can be aerated using spiked lawn aerator shoes, but for lawns bigger than three acres, you might want to hire a landscaper instead of spending an entire afternoon digging holes yourself.

Pro Fall Yard Care Tip: Aerate and seed your lawn early in the fall with cool-weather grass seed to take advantage of the warmer soil. Overseed and overwater your lawn to maximize the aeration process and give your new grass a quick kickstart.

5. Add Fertilizer

There is no better feeling than strolling around your neighborhood with a sense of pride knowing that your grass is the greenest and lushest of them all. Accomplishing this feat does not come easy and requires some additional ingredients beyond just water and sunshine. Fall’s cooler temperatures and morning dew provide the perfect setting to fertilize your lawn to regain strength from the stressful summer heat.

“Fall is the best time to fertilize as it helps your lawn develop a stronger root system over the winter months for a thicker, more vigorous lawn the following spring. Watering is optional [after fertilizing], but it will activate the fertilizer and begin the feeding process. You can simply wait until the next rainfall, unless your daytime temperatures will exceed 85 degrees. If temperatures are extremely high, we do recommend watering immediately after application.”

6. Mulch Around Plants and Trees

Mulching around plants in the fall season has all kinds of benefits, from preventing soil erosion to suppressing weeds. Be sure to give perennials and cool-weather annuals a 2 to 3-inch layer of mulch to keep them healthy during the cold season. Applying mulch in the fall can also act as a weed suppressant, leaving you with no weeds to pull in the spring.

Pro Fall Yard Care Tip: Save money by using organic mulches like pine needles, straw, sawdust, fallen leaves, and grass clippings to introduce essential nutrients into the soil.

7. Rake Over Bald Spots

Is your lawn looking a little patchy? Fall is also a great time to handle any bare, bald spots on your lawn. The easiest way to handle the dead areas in your lawn is to pick up an all-in-one lawn repair mixture from your local home improvement or lawn care store. This solution usually contains a mixture of grass seed, fertilizer, and organic mulch.

8. Don’t Forget About Garden Maintenance

Caring for your garden in the fall will make all the difference when you go to plant your produce in the spring again. Before the cold temperatures harden the ground, remove all weeds and debris to eliminate enticing homes for insects and diseases in the winter. Water your garden plants diligently and they will be thanking you all winter long. You might want to consider trimming perennial vegetables and herbs back a few inches once the ground is frozen.

Solar Energy vs Fossil Fuels

9/8/2019 (Permalink)

Solar Energy vs Fossil Fuels

Fuel Sourcing

Fossil fuels must be located, excavated and transported before they can be used. These processes are invasive and detrimental to the land through side effects such as erosion as well as ecological and geologic instability. Then the deposit or well is depleted. Energy from the sun is infinite and free. It can be harnessed and turned into power anywhere a solar panel can be mounted.

Power Generation

Fossil fuels must be burned to produce electricity. Burning them creates unwanted byproducts that can create air and water pollution and release huge amounts of greenhouse gasses into the atmosphere. When in use, solar panels produce power without waste or emissions, and do so through a natural process called photovoltaics.

Cost of Consumer Electricity

Whether you buy a system and pay it back with electricity savings or you pay a low, fixed rate for your power, you’ll hit the point where your solar panels have paid for themselves. After that, it’s real savings for your bottom line, and with utility rates climbing regularly, each year you’ll save more with solar than the year before. 

The Human Element

Fossil fuel deposits are scattered and finite. Their economic worth and uncertainty are enough to cause disagreements that can lead to labor strikes, price volatility, and even war. Solar energy is available nearly everywhere, and will be for another 5 billion years.

The Best Bathroom Cleaners for Every Surface

9/3/2019 (Permalink)

Consider these factors as you read the labels of bathroom cleaners.

Suitability for cleaning surface.

You’ll find bathroom cleaners in two varieties:

  • Multipurpose cleaners can be applied to a wide range of bathroom surfaces from showers and tubs to mirrors because they’re formulated for use on multiple materials. They’re the most versatile and budget-friendly option because you need only buy one cleaner for the whole bathroom.
  • Dedicated cleaners are formulated (and labeled) for use only on specific surfaces, such as toilet bowls or showers; using them elsewhere could tarnish or corrode other materials. They’re a good option for deep-cleaning a targeted area.

That said, it’s perhaps more important to select a product labeled for use on the specific material you’ll be cleaning.

  • For toilets, bathroom cleaners should be labeled as safe for use on porcelain.
  • For mirrors, choose products for use on glass.
  • For countertops, cleaners should specify that they’re safe on laminate, natural stone (e.g., granite or marble), engineered stone (e.g., quartz), or ceramic tile.
  • For sinks, cleaners should be compatible with sink basin materials (e.g., porcelain or acrylic) and faucet materials (e.g., chrome or brass).
  • For tubs and showers, select cleaners meant for use on porcelain, ceramic tile, vinyl, or natural stone.

How to Detect Leaks in Your In-ground Sprinkler System

8/26/2019 (Permalink)

Since much of your home's automatic sprinkler system components are located underground with gallons of water regularly cursing through, how do you know if a leak occurs? In addition to wasting water, in-ground sprinkler system leaks can damage your lawn and garden if they aren’t caught and repaired quickly. Depending on your sprinkler system design, you likely have valves and water lines that run throughout your lawn and landscape that are prone to leaking issues.  Unless you installed a DIY sprinkler system, you may not know precisely where those lines and valves are located.

Spot Leaks in Your In-ground Sprinkler System 

-Look at the differences in water pressure and if the system is spraying low water pressure when it is on

-Mold and mildew on the lawn or grass and plant damage caused by fungus

-Areas that are much greener above the water lines or around the sprinkler heads of your system 

-Water bubbling up when the system is running or a depressed, sunken area in your lawn

-Small holes in your yard

-A sprinkler system line that sprays dirty water

-Signs of animal damage or digging that could cause a leak

Fix a Leak in Your Sprinkler System 

Many leaks can be fixed without professional intervention, saving you a tons on sprinkler system costs.

Step 1: Look for sprinkler heads that don’t spray properly or have low water flow

First, you must locate the leak. If you think the leak is in a water line, look for sprinkler heads in a zone that aren't working or that have very low pressure. You’ll likely find the leak or water line issue somewhere between a working sprinkler head and several non-working ones, especially if that area stays wet and soggy. 

Step 2: Dig Until you Find the Issue 

After you’ve found the leak, carefully dig until you find the component that’s causing the issue (contact your utility company before you start digging). In some cases, you may just need to tighten a clamp or joint, or maybe replace a damaged or torn seal or valve. In some cases, you may need to replace an entire section of pipe.

Step 3: Minimize Leak Issues with Proper Maintenance 

To minimize leak issues, make sure to operate and maintain your in-ground sprinkler system properly. 

Observe all the zones in operation at least weekly during watering months to watch for heads that aren’t spraying correctly and to make sure that the heads are positioned to supply adequate water to all areas of your lawn and garden. Take care when operating lawn mowers and other equipment around sprinkler heads, and keep vehicles off the grass.  Check your control panel regularly to make sure the settings are correct and pay attention to the water pressure when the system is operating.  Keeping a close eye on your automatic irrigation system will help you nip small problems in the bud before they become big ones.

PPE

8/19/2019 (Permalink)

What is personal protective equipment?

Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.

What can be done to ensure proper use of personal protective equipment?

All personal protective equipment should be safely designed and constructed, and should be maintained in a clean and reliable fashion. It should fit comfortably, encouraging worker use. If the personal protective equipment does not fit properly, it can make the difference between being safely covered or dangerously exposed. When engineering, work practice, and administrative controls are not feasible or do not provide sufficient protection, employers must provide personal protective equipment to their workers and ensure its proper use. Employers are also required to train each worker required to use personal protective equipment to know:

  • When it is necessary
  • What kind is necessary
  • How to properly put it on, adjust, wear and take it off
  • The limitations of the equipment
  • Proper care, maintenance, useful life, and disposal of the equipment

If PPE is to be used, a PPE program should be implemented. This program should address the hazards present; the selection, maintenance, and use of PPE; the training of employees; and monitoring of the program to ensure its ongoing effectiveness.

First-Aid Kits in the Office: What You Need and How to Manage It

8/12/2019 (Permalink)

First-aid kits are a necessary but often forgotten item in your office. When an accident occurs, however, no tool is more valuable.

If you haven’t thought about your company’s kit in a while, now would be a good time to refresh yourself. The Occupational Safety and Health Administration (OSHA) requires that small work sites, including offices, should have a well-stocked and easily accessible first-aid kit on hand for employees. More than one kit is often necessary for spaces with at least four employees.

What to Include

It’s generally less expensive (and time-consuming) to purchase a prestocked first-aid kit. These kits should include, at a bare minimum, the following types of items:

  • Gauze pads (multiple sizes)
  • Box adhesive bandages
  • Gauze roller bandages
  • Triangular bandages
  • Wound cleaning supplies (such as moistened towelettes, cotton balls and hydrogen peroxide)
  • Scissors
  • Tweezers
  • Adhesive tape
  • Latex gloves
  • Resuscitation equipment (such as a resuscitation bag)
  • Elastic wraps
  • Splint
  • Directions for obtaining emergency service
  • A blanket

Many kits offer more than this, and some offer specialized components designed to meet the needs of various concerns — such as offices where there’s a risk of chemical exposure. But just having and stocking a kit properly is the first step.

Managing an Emergency Medical Kit

Kits aren’t meant to be tossed into the closet and forgotten about until there’s an emergency. Additionally, they shouldn’t be used constantly without replenishing their supplies. Here are a few tips for ensuring supplies are properly managed:

  • You first want to make sure supplies are readily accessible. Inform employees upon hiring where first-aid supplies are, when to use them and how to access them in an emergency.
  • Store kits in an area where they’re easily accessible but also safe from exposure to heat, cold or other damage. That could be in a cabinet in your break room that’s away from the windows and food.
  • Once it’s all stocked, check on the supplies in the first-aid kit at least one time a month. Link a specific event that happens during each month (like when you conduct inventory) with restocking supplies in the office emergency kit so you don’t forget.

You can consider additions to the kit, such as over-the-counter pain medications and medications for treating allergic reactions, but inform employees of the risks of using these products upon hire.

Beyond the Supplies

Creating an emergency medical plan should also be at the top of your to-do list. All management or other office personnel should be given specific training on properly assessing medical situations and responding to them. This includes simple steps to caring for a bleeding wound to more intense problems related to administering CPR.

Keeping first-aid kits simply makes sense. Proper training of personnel in both using and managing these kits, however, is also important. It’s advisable to have twice the amount of supplies on hand, perhaps in two different locations, as a backup. This is only effective, though, if your office team knows when and how to use these products properly.

Water Heater Noises?

8/5/2019 (Permalink)

The water heater may be the most overworked and under-appreciated piece of mechanical equipment in a house. We usually assume it’s doing its job as it should and leave it alone, unless it starts to makes weird and scary noises.

To help you avoid a potentially dangerous and expensive plumbing crisis, we’re looking at four frightening sounds your water heater can make and what they mean.

  1. Popping Sounds

    One of the most common sounds a water heater can make is popping. When that happens, it’s usually an indication that your water heater has an excess of mineral deposits and sediment at the bottom. This is especially problematic in areas that have hard water. Mineral deposits (mainly lime and calcium), sand, and any debris that might travel through the water supply can stick to the bottom of your water heater.

    Eventually, the buildup of gunk at the bottom may trap water beneath the sediment. Think of a pot of water you have on the stove. If you’re not paying attention, and if the heat is too high, the water will boil, and it will continue to boil until it flows over the sides of the pot. In the case of your water heater, at some point, the pressure from the steam bubbles will cause the water tank to explode if your model is older.

    The Solution

    Thankfully, there’s an easy solution to this problem. The best way to prevent sediment from building up is to have the water heater flushed out to remove all of the mineral deposits and sediments. 

  2. Screeching Sounds

    Screeching noises are sometimes indicative of water flow restriction. The most likely cause is the inlet control valve on the water heater. A partially closed valve will prevent water from flowing through the pipes.

    The Solution

    Easy: check the valve to make sure it’s open! If it’s halfway open, turn the valve so it’s now wide open. If that was the problem, the sizzling should stop.

  3. Crackling Sounds

    If you have a gas-powered water heater, it’s possible there’s condensation on the burner. Although the noise may be annoying, it is not a sign of anything wrong with your water heater. No action required, here.

  4. Sizzling Sounds

    If there is a leak in your water heater, that could cause a sizzling sound. The sizzle occurs when leaking water drips onto the burner. If you don’t have hot water, or if you see water on the floor around your water heater, it’s probably coming from a leak.

    The Solution

    Unfortunately, this fix isn’t as easy. A water leak isn’t going to repair itself. Besides the wasted water, you’re wasting energy because the water heater is heating water that no one can use.

    Call SERVPRO of E. Fullerton/Placentia with any questions! 714-525-0158

How to Prevent Water Damage While On Vacation

7/29/2019 (Permalink)

DO AN INSPECTION 

Do a thorough inspection of every water-related item in your home, from the washing machine to the toilets. The more potential leaks you find and fix before you leave, the safer your home is from water damage while you're gone.

Things to inspect:

  • Pipes under every sink.
  • Water heater.
  • Seals around windows (in case it rains).
  • Appliance hoses: washing machine, dishwasher, and ice maker.
  • Sump pump. Dump a bucket of water into the sump pump to ensure it's working. Make sure to listen to its motor running as well.
  • Toilet tanks. Look for cracks that may worsen and leak while you're gone.

PREVENTION

  • Turn off the water main.
  • Drain every pipe after the water main is turned off, including outside spigots. Turn on the sink faucets until no more water comes out. Flush the toilets to drain the bowl and as much of the tank as you can.
  • Put anti-freeze in the toilet bowl during the winter. Even if you turn off the water main and drain the tank, there will still be some water in the bowl. Pour marine antifreeze (which is non-toxic) into the bowl to prevent the water from freezing, expanding and cracking the porcelain.
  • Insulate exposed pipes if you're leaving during the winter. You can buy the right insulation at any local hardware store.
  • Leave the cupboard doors open under the sinks. This allows air to circulate around the pipes.
  • Keep the HVAC system turned on. Your home needs constant air circulation to maintain itself properly. Without it, condensation can build and cause water damage or mold to grow, and pipes can freeze.
  • Clean the gutters and downspouts of leaves and debris so they can divert rainwater the way they are intended to.

How to File a Claim for Flood Damage

7/15/2019 (Permalink)

If you have experienced a flood, you can file your flood insurance claim by following these three steps.

STEP ONE: NOTIFY YOUR INSURER TO START THE CLAIMS PROCESS

After experiencing a flood, contact your agent or insurance company to file a claim. Make sure you have the following information handy:

  • The name of your insurance company

  • Your policy number

  • A telephone and/or email address where you can be reached at all times

An adjuster should contact you within a few days of filing your claim. If you do not hear from an adjuster, you can contact your insurance agent or company again.

STEP TWO: DOCUMENT THE DAMAGE

Separate damaged from undamaged property. Your adjuster will need evidence of the damage to your home and possessions to prepare your repair estimate.

  • Take photographs of all of the damaged property, including discarded objects, structural damage, and standing floodwater levels.

  • Make a list of damaged or lost items and include their date of purchase, value, and receipts, if possible.

  • Officials may require disposal of damaged items so, if possible, place flooded items outside of the home.

STEP THREE: COMPLETE A PROOF OF LOSS TO SUPPORT YOUR CLAIM

Your adjuster will assist you in preparing a Proof of Loss (which is your sworn statement of the amount you are claiming including necessary supporting documentation) for your official claim for damages. A Proof of Loss can be many things, but must contain the specific details set forth in the Standard Flood Insurance Policy. You'll need to file your Proof of Loss with your insurance company within 60 days of the flood. This document substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) or insurance company can make payment.

You'll receive your claim payment after you and the insurer agree on the amount of damages and the insurer has your complete, accurate, and signed Proof of Loss. If major catastrophic flooding occurs, it may take longer to process claims and make payments because of the sheer number of claims submitted.

Preventing Mold In Your Bathroom

7/8/2019 (Permalink)

Preventing Mold

The best defense is preventing mold from occurring in the first place. Keep in mind the following tips for keeping mold out of your bathroom:

  • Use your bathroom ventilation fan when you shower or bathe, and leave it on for 30 minutes following the end of your bath; if you don’t have an exhaust fan, install one.
  • Keep household humidity levels below 50%; an air conditioner or dehumidifier can help.
  • Use a mildew-resistant shower curtain, and wash or replace it frequently.
  • Don’t keep bottles of shampoo or shower gel, toys, or loofahs in the shower, as they provide places for mold to grow and hide.
  • Wash your bathroom rugs frequently.

Flood Recovery: A Guide for Home Heating and Cooling Systems

7/1/2019 (Permalink)

Simply stated, your heating and cooling system was not designed to operate in or under water.

If your property was flooded, it is highly recommended that you have a qualified HVAC technician inspect your home’s heating and cooling system.

Should I start my HVAC system after a flood?

Appearances can be deceiving. Although your HVAC system might look the same as before the flood, there may be serious issues and concerns that are not obvious to the untrained eye.


Since the flood impacts are unknown, it is highly recommended that you do not start your HVAC system before a qualified HVAC technician performs a full inspection.

Should I repair or replace an HVAC system after a flood?

HVAC systems are designed and engineered to operate under certain conditions — underwater is not one of those conditions.

During flood recovery, every home’s circumstance and HVAC system requires a case-by-case professional assessment. A professional HVAC technician can make specific recommendations on your system’s particular circumstances.

Because so many heating and cooling components could be affected by flood water, it may be a better choice to replace your HVAC equipment. However, your local professional HVAC technician may suggest a repair if the flood damage was contained to an easy-to-replace component.

How a flood may impact my outdoor HVAC equipment

Split air conditioning and heat pump systems have a condenser coil and wires and piping between the indoor and outdoor parts of the system.

If the unit was running when flooding occurred, electrical components might be damaged. Fuses, wiring, and circuits may malfunction when contacted with water.

Floodwater is often a mixture of dirt, grime, and debris that may adhere to the condenser coil. If the condenser coil was exposed to flood waters, the equipment’s designed efficiency level might be severely reduced. A dirty, inefficient coil may also lead to premature failure given the extra effort required to heat or cool your home.

If flood water has moved your HVAC equipment, even a small amount, there is the potential for a breached refrigerant system. The heat pump (or air conditioning system) will most likely require major repair or full replacement.

How may a flood impact my indoor HVAC equipment?

If there is any question whether flood water has reached your indoor HVAC equipment, have the system checked by a professional HVAC technician.

Natural gas furnaces have valves and controls that may be vulnerable to water damage from floods.  Damage may not be easy to detect, especially if the outside of the device is clean and dry. Corrosion may begin inside the valves, electrical components, and controls, which is not immediately apparent or visible. At a minimum, this type of damage can result in immediate operational and long-term reliability problems.

What about my ductwork?

If you have a forced-air HVAC system that has experienced flood damage, pay attention to your ductwork. Ductwork that has been in contact with flood water should not be salvaged.  It is extremely difficult to decontaminate ductwork that has been exposed to flood water or other related conditions. It should be replaced. Doing a thorough job will require disassembling the ductwork. These ductwork repairs may also give your contractor the opportunity to seal ductwork joints and improve insulation.

What will a professional HVAC technician do after a flood?

After the flood waters have subsided, contact a local professional HVAC technical for an inspection. All inspection and replacement work on flooded equipment should be performed by a qualified heating and cooling technician, not by the homeowner.

Your HVAC technician may ask:

  • The depth of the water that flooded your property and/or home
  • How long the unit was under water
  • Whether the unit was running when the flooding occurred

Depending on the circumstances, your HVAC technician may:

  • Clean flood-residue from coils
  • Inspect the heating and cooling system electrical components
  • Check all electrical and refrigeration connections for both indoor and outdoor units, including all control circuits
  • Clean, dry, and disinfect the refrigerant system if it remained intact
  • Inspect gas valves and ductwork
  • Identify a component that needs repair
  • Recommend a system replacement

The Importance of Personal Protective Equipment

7/1/2019 (Permalink)

Safety is a major issue for day laborers and skilled laborers. Each year, accidents happen frequently in the construction industry and often times it is due to the absence of Personal Protective Equipment (PPE) or failure to wear the provided PPE. PPE is equipment that will protect workers against health or safety risks on the job. The purpose is to reduce employee exposure to hazards when engineering and administrative controls are not feasible or effective to reduce these risks to acceptable levels. These hazard risks can be anything from wet floors to falling debris and everything in between. PPE includes items such as protective helmets, eye protection, high-visibility clothing, safety footwear, safety harnesses and, sometimes, respiratory protective equipment. Let’s explore some PPE commonly used on construction sites and their benefits:

  1. Head Protection

Hard hats are common on construction sites. Just passing by a site, you can usually identify workers by their hard hats. They are designed to protect against flying or falling objects that would otherwise impact or penetrate the worker. Some hard hats are equipped with accessories such as face shields and earmuffs. Hard hats should be well-fitted; those that are too large or too small are inappropriate for use.

  1. Eye and Face Protection

Eye and face protection are equally as important as head protection. Safety goggles, spectacles and full face shields can give you the protection needed for the eyes and face. Metal work, wood-work, hot-work and air-tool operations all require this type of protection. General laborers can also benefit from safety goggles since there is usually debris on construction sites.

  1. Respiratory protection

Respiratory protection is vital on sites where toxic substances are present. Sometimes what you can’t see can hurt you. Respiratory protections like respirators are designed to protect you from dust, fumes, paint spray, pesticides and other dangerous substances that could cause permanent impairment. Respiratory protection should be used in environments with air contaminants. In work environments, respirators are relied upon when adequate ventilation is unavailable or other engineering control systems are not feasible or inadequate.

  1. Hand & Skin protection

Construction jobs typically require the use of hands. Each year, around 150,000 hand injuries are reported. Occupational skin diseases such as contact dermatitis, skin cancers, and other skin injuries and infections are the second most common type of occupational disease and can be very costly. Because a lot of work is done with the hands, gloves are an essential item in providing skin protection. Some examples of gloves commonly used as PPE include rubber gloves, cut-resistant gloves, chainsaw gloves and heat-resistant gloves. Using gloves helps to avoid hazards usually involved when working with chemicals, glass, sheet metal, electricity, hot materials or slippery objects.

  1. Hearing protection

Industrial noise is often discounted as an occupational hazard since it isn’t visible to the eye. However, 22 million workers in the United States are exposed to potentially harmful noise levels annually. According to the National Institute for Occupational Safety and Health, about 82% of occupational hearing loss cases occurred to workers in the manufacturing sector. The Occupational Safety and Health Administration establishes occupational noise exposure standards. NIOSH recommends that worker exposures to noise be reduced to a level equivalent to 85 dBA for eight hours to reduce occupational noise-induced hearing loss. Earplugs and earmuffs are common hearing protection tools. It is important to note that earmuffs are more effective in reducing high-frequency noise while earplugs are more effective for reducing low-frequency noise.

Do you know what ALS is?

5/13/2019 (Permalink)

May is ALS awareness month. 

ALS, or amyotrophic lateral sclerosis, is a progressive neurodegenerative disease that affects nerve cells in the brain and the spinal cord. A-myo-trophic comes from the Greek language. "A" means no. "Myo" refers to muscle, and "Trophic" means nourishment – "No muscle nourishment." When a muscle has no nourishment, it "atrophies" or wastes away. "Lateral" identifies the areas in a person's spinal cord where portions of the nerve cells that signal and control the muscles are located. As this area degenerates, it leads to scarring or hardening ("sclerosis") in the region.

Motor neurons reach from the brain to the spinal cord and from the spinal cord to the muscles throughout the body. The progressive degeneration of the motor neurons in ALS eventually leads to their demise. When the motor neurons die, the ability of the brain to initiate and control muscle movement is lost. With voluntary muscle action progressively affected, people may lose the ability to speak, eat, move and breathe. The motor nerves that are affected when you have ALS are the motor neurons that provide voluntary movements and muscle control. Examples of voluntary movements are making the effort to reach for a smart phone or step off a curb. These actions are controlled by the muscles in the arms and legs.

ALS usually strikes people between the ages of 40 and 70, and it is estimated there are at least 16,000 Americans who have the disease at any given time (although this number fluctuates). For unknown reasons, military veterans are approximately twice as likely to be diagnosed with the disease as the general public.

How to Properly Use a Fire Extinguisher

4/29/2019 (Permalink)

Do you know how to properly use a fire extinguisher?

Fire extinguishers. You pass them all the time as you walk the hallways at work or school, and hopefully at home too.

But no matter how many times you’ve seen them in your day-to-day life, you’ve probably given little thought as to how you actually use one. Maybe it never crossed your mind, or maybe you assume it’s so simple it’s not something you need to learn.

Well, it’s true that using a fire extinguisher isn’t rocket science by any stretch, but there are a few basics you need to be aware of – and probably aren’t. According to FEMA, the majority of Americans don’t know how to use an extinguisher, even if they have one in their home. This is a dangerous knowledge gap. Fires double in size every 60 seconds, so you don’t want to be fumbling around in an emergency situation, reading over the instruction manual as a small flame on the stove grows into an inferno.

Most fire extinguishers operate using the following P.A.S.S. technique:

  1. PULL... Pull the pin. This will also break the tamper seal.
  2. AIM... Aim low, pointing the extinguisher nozzle (or its horn or hose) at the base of the fire.

    NOTE: Do not touch the plastic discharge horn on CO2 extinguishers, it gets very cold and may damage skin.

  3. SQUEEZE... Squeeze the handle to release the extinguishing agent.
  4. SWEEP... Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

If you have the slightest doubt about your ability to fight a fire....EVACUATE IMMEDIATELY!

Candle Fire Safety

4/23/2019 (Permalink)

Candle Fire Safety

Candle Fires by the Numbers

  • Candles caused 3% of reported home fires, 3% of home fire deaths, 6% of home fire injuries, and 5% of the direct property damage in home fires.
  • Roughly one-third (36%) of home candle fires started in bedrooms. These fires caused 32% of the associated deaths and 47% of the associated injuries.
  • Falling asleep was a factor in 11% percent of the home candle fires and 30% of the associated deaths.
  • On average, 25 home candle fires were reported per day.
  • More than half (58%) of home candle fires occurred when some form of combustible material was left or came too close to the candle.
  • December is the peak time of year for home candle fires. In December, 11% of home candle fires began with decorations compared to 4% the rest of the year.

Candle Safety Tips

  • Blow out all candles when you leave the room or go to bed. Avoid the use of candles in the bedroom and other areas where people may fall asleep.
  • Keep candles at least 12 inches away from anything that can burn.
  • Use candle holders that are sturdy, and won’t tip over easily.
  • Put candle holders on a sturdy, uncluttered surface.
  • Light candles carefully. Keep your hair and any loose clothing away from the flame.
  • Don’t burn a candle all the way down — put it out before it gets too close to the holder or container.
  • Never use a candle if oxygen is used in the home.
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles.

The Dangers of Cracked Electrical Outlets

4/15/2019 (Permalink)

The Dangers of Cracked Electrical Outlets

Electrical outlets provide such constant, convenient use that it can be easy to forget that they carry an electrical current that is protected only by a thin layer of rigid plastic that covers the inner metal parts of the outlet receptacle. Over time, the plastic faces of an outlet can dry out and crack, and it's likely that you've continued to use an outlet even when the plastic has a crack or two, never really considering the possible danger. Cracking is particularly likely on old outlets, which were manufactured from hard bakelite, an early form of plastic that is very brittle. 

Here's a look at the hazards you can be exposed to if some of those plastic parts are cracked or missing.  

Cracked Outlet Faces

Quite commonly, the plastic right around the outlet slots can crack, and pieces can even chip away. Eventually, this piece of plastic can fall out completely and expose the metal contact points inside the outlet. Cracked faces also can expose the user to loose terminals and loose connection points for the cords that plug into them. All of these hazards present a shock risk and a potential fire hazard. If you see an outlet in this condition, don't use it until you replace the receptacle. 

Cracked Cover Plates

The outlet cover plate is an important safety device because it covers everything in the electrical box, including the electrical terminals (screws) on the sides of the outlet and the bare ends of the circuit wires. Touching these can give you a powerful shock. Cover plates also help to stabilize the outlets. When a cover is cracked the outlet can shift around within the electrical box, leading to loose wires and premature wear on the outlet. 

Outlet Body

Although you can't see it from the front, if the solid plastic body or backplate of the outlet is cracked, the wiring and inner contacts can be exposed within the electrical box and cause a short circuit. If the box is metal, the exposed hot wire can short out on the box and trip the circuit breaker, shutting the circuit off—but usually not until sparks have flown and there is a loud "pop." If you happen to be touching the box at the time, you'll get a shock, too. Loose wires in any type of box or anywhere in an electrical circuit presents a serious fire risk. 

Loose Outlets

Whether due to cracks in the outlet face or simply wear and tear, outlets that don't securely hold the prongs on electrical cord plugs are another common problem. What this means is that the electrical contacts within the outlet have lost their tension and are failing to grip the plug prongs as they are supposed to. If the plug slips out partway, it can be quite dangerous, since the energized metal prongs are exposed.  

Replace Damaged Outlets

If you have a bad outlet, don't hesitate to replace it with a new one. Wiring an outlet isn't hard to do yourself, but make sure you understand the process before attempting it. You may also have a GFCI (ground-fault circuit interrupter) outlet that needs replacing. GFCIs are an important part of your home's safety, and replacing one is also an easy project. 

Cleaning Up After a Fire

4/8/2019 (Permalink)

Cleaning Up After a Fire

Cleaning Up and Removing Smoke Odor

  • Products containing tri-sodium phosphate (TSP) can reduce odors in fabrics. TSP is caustic so be careful! Read the label for directions and safety instructions.
  • Test garments before using any treatment, and follow the manufacturer's instructions. Smoke odor and soot can sometimes be washed from clothing that can be bleached. Measure 4 to 6 tbsp. Tri-Sodium Phosphate and 1 cup household cleaner or chlorine bleach for every gallon of warm water you will use. Alternatively, consider washing clothes in cold water with your usual household laundry detergent, and adding one tablespoon of pure vanilla extract.
  • To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together 4 to 6 tbsp. tri-sodium phosphate and 1 cup household cleaner or chlorine bleach to every gallon of warm water. Wear rubber gloves. Be sure to rinse surfaces with clear warm water and dry thoroughly.
  • Wash walls one small area at a time, working from the floor up to prevent streaking. Rinse with clear water immediately. Ceilings should be washed last. Do not repaint until walls and ceilings are completely dry. Reduce the chances of growth of mold and mildew by wiping down all surfaces that had gotten wet with a solution of one cup of liquid household bleach to a gallon of water. (Test surfaces to ensure that the bleach solution will not discolor these surfaces. To conduct this test, wipe a small area of the surface with the bleach solution, and allow it to dry at least 24 hours.)
  • Washable wallpaper can be cleansed like painted walls, but do not wet through the paper. Use a commercial paste to repaste any loose edges or sections.

Other Cleaning Tips

  • Consult a professional about replacing drywall and insulation that has been soaked by water from fire hoses. It can not be dried out and maintain structural integrity or resistance to mold and mildew.
  • Pots, pans, flatware, etc., should be washed with soapy water, rinsed and then polished.
  • Wipe leather goods with a damp cloth, then a dry cloth. Stuff purses and shoes with newspaper to retain shape. Leave suitcases open. Leather goods should be dried away from heat and sun. When leather goods are dry, clean with saddle soap. Rinse leather and suede jackets in cold water and dry away from heat and sun.
  • Wear protective clothing, including leather gloves and heavy soled shoes.
  • Learn more about how to clean up after a home fire, including the supplies you’ll need, how to deal with contaminated food and water, and how to repair smoke and water damage.
  • Follow public health guidance on safe cleanup of fire ash and safe use of masks.
  • Wet debris down to minimize breathing dust particles.

Getting Your HVAC/Air Conditioner Ready for Summer

4/1/2019 (Permalink)

Getting Your HVAC/Air Conditioner Ready for Summer

It is such a great feeling when you can finally turn off the heater. However, you will need to turn on the air conditioner a few weeks later. Are you concerned about the massive summer energy bills that will be dropped in your mailbox? If energy costs are on your mind, you can start preparing your HVAC system for the summer. When you prepare your air conditioning unit for the summer months, you can prevent expensive HVAC malfunctions. Air conditioning units are usually the cause of poor indoor air quality. When your air conditioner is serviced, the system will not have an environment that is suitable for mold growth. A clean air conditioning unit may eliminate some offensive odors.

Inspect the Air Conditioner Filters

We can inspect and replace the filters. The filters are an important part of your air conditioning unit. They filter debris and regulate the air temperature. If the filters are dirty, pollen, debris, and dust will circulate throughout the room. A clogged filter will also cause the filter to work less efficiently. The energy bills will be higher when the air conditioning unit has to work harder. Clean filters will block dust, airborne pathogens, pollen and other particles that affect indoor air quality.

Inspect the Air Duct

Our technicians can look for obstructions in the ductwork. We will look for debris, and we will inspect the joints. Air duct cleaning is not always a necessity. We will recommend the best way to resolve indoor air quality problems. Our recommendations will save you money and give you peace of mind.

Remove Debris from the Exterior Unit

We can also remove debris from the exterior unit. There should be at least two feet of clear space. The air cannot flow freely if bushes are blocking the unit.

Examine the Condensation Removal System

Warm air can cause a condensation buildup in the cooling coil. We can test the switches, and we can use several condensation removal techniques.

At SERVPRO of East Fullerton / Placentia, we can help homeowners and business owners prepare their HVAC system for the summer months. We can perform detailed maintenance checks.

Why Water Damage Can't Wait...

3/27/2019 (Permalink)

Why Water Damage Can't Wait

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, ceilings, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

Common Biohazard Scenarios

3/19/2019 (Permalink)

Call us for all of your Biohazard Needs!

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of East Fullerton / Placentia Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

What is a Pinhole Leak?

3/14/2019 (Permalink)

Pinhole leaks occur when corrosion inside copper pipes finally breaks through to the outside of the pipe. 

Many homeowners ask, “I thought copper was one of the most durable materials for pipes, how is it they can leak?”

It’s true: copper pipes are frequently used and preferred by plumbers because they’re generally resistant to corrosion and plumbers can easily shape them.

If that’s the case, how can copper pipes leak?

The #1 reason why copper pipes leak is due to turbulence. Turbulence enters your system in 2 ways:

  1. Velocity: Plumbing code limits the velocity within your piping system to 8 fps (feet per second) for cold water and 5 fps for hot water. Limiting the velocity reduces the turbulence in the pipes that creates pinholes. 
  2. Fittings that are too close together: Fittings that are too close together increase turbulence, which causes pinhole leaks. When fittings are too close together, turbulence in the water flow increases, which means the water grates against the inside wall of the pipe causing it to leak.

Another reason why your copper pipes have leaks is what’s called pitted corrosion, an extremely localized type of corrosion that attacks small areas on the inside surface of copper pipes.

Well, there hasn’t been a conclusive study on what causes pitted corrosion, here are some possible theories:

  • High levels of chlorine in the water supply
  • Corrosion particles from rusted water heaters
  • High water pressure
  • High pH levels in the water
  • Other chemical factors in soil and water (microbial activity)

How do I know I have pinhole leaks?

If you notice any of the following signs, you may have pinhole leaks…

  • Your pipes look dimpled
  • The copper is starting to look weathered
  • Your water bills are more expensive
  • You hear dripping
  • You see water stains or discoloration on your walls
  • Your home has developed mold or mildew

Those are signs that point to already severe pinhole leaks. A plumber can inspect your piping to confirm you have pinhole leaks. However, because early signs of pinhole leaks are difficult to detect by the naked eye, the best way to check your copper pipes is by having annual plumbing maintenance by a certified plumber.

DIY Mold Removal - NOT a Good Idea!

3/14/2019 (Permalink)

NOT a DIY project!

You might love a good DIY project — but not all projects will love you.

Some tasks need to be left to the professionals. When it comes to mold removal in your house or trying to clean mold yourself, DIY is not a good idea. It can affect your health, and if you don’t complete it properly, it could create an even larger issue.

There’s a reason that California requires a person be licensed in order to assess and remediate mold.

Special supplies and equipment are needed to properly perform a mold remediation job. This includes air filtration devices that get strategically placed inside the work area and are vented out through a window to create negative air pressure. This insures that no outside contaminants are entering the structure during remediation.

It’s important to protect yourself and others from getting sick or causing cross-contamination when removing mold. Most homeowners will not take the necessary precautions to protect themselves. Mold removal professionals are trained to handle contaminants, and they know that there are certain ways to get in and out of protective wear to prevent the spread or inhalation of the contaminant.

Detailed training is imperative to removing mold properly. Professionals have their crew members wear protective cover-all suits and are fitted for a high-grade respirator. Purchasing a paint suit and dust mask from the hardware store is not enough, nor is it the proper protection.

And mold, when cleaned improperly, can easily be spread throughout other areas of your home. If you try scrubbing or cleaning an area with mold that does not have the proper containment set up, the spores can go airborne and spread throughout other areas of the home. Initially, the issue could have been isolated to one area of the home such as the basement. After trying to clean it improperly, it could spread to other rooms, creating a much bigger problem.

These are just some of the most obvious reasons to have a licensed mold professional come out and evaluate your home.

5 Benefits of Cleaning Your Air Ducts

3/13/2019 (Permalink)

What are you breathing in?

The air ducts in your home have a very important job. They circulate the air flow from your heating and cooling equipment throughout your home to ensure it is properly conditioned at all times. And this occurs multiple times every day.

But it’s not just the warmth or coolness that impacts you and your family; it impacts the air you breathe as well. How many hours do you spend inside? 10? 12? And that’s every day.

It’s important to ensure it is as clean as possible.

Air duct cleaning involves removing the dust and contaminants that exist within the ductwork. This includes all areas of the system, including the supply and return air ducts as well as the registers in each room. Air duct cleaning involves powerful vacuums that pull dust and debris from deep within, preventing it from moving and circulating throughout your home.

If you’ve never had your ducts cleaned before, now may be a perfect time. There are many benefits to duct cleaning, including:

Creating a cleaner living environment

Like everything in your home, dust can start to settle in your ductwork after just a few hours of non-movement. And when the system powers up, that dust begins to move. But it doesn’t just stay in the ductwork, it comes out and into your living environment, settling on your furniture, your bedding, your flooring. By removing the dust from within, you’ll make your home a cleaner place to live.

Improving your air quality

Take a deep breath. How clean is the air you are breathing? Even if no one in your home suffers from allergies or respiratory conditions, cleaner air helps keep you healthier overall. Every time you breathe in dust and pollutants, they have the potential to trigger sneezing and coughing, as well as impact your sinuses or bronchial congestion. Cleaning your air ducts regularly ensures you’ll always have a clean air supply to breathe in.

Reducing irritants in the air

Let’s face it, it’s not just dust that lurks in your air ducts. Harmful contaminants and microorganisms live there too. Pet dander, bacteria, pollen, mildew, and other pollutants can all impact the air you breathe. A periodic air duct cleaning helps keep the family members in your home healthier instead or circulating potential problems over and over again.

Removing smells and odors

Every home has its own unique smell. And sometimes it isn’t the most pleasant thing. Pets, cleaning agents, paint fumes, mildew, food, tobacco use, and more all contribute to stale smells that can settle in over time. A detailed cleaning of the air ducts can help remove odor that is trapped in dust particles, giving you a fresher smelling home.

Improving efficiency

When ductwork and registers have a heavy buildup of dust and grime, they may not operate as efficiently as possible. When the air supply is cut off in any capacity, it means your system has to work harder to accomplish the same outcome. A cleaner system is designed to operate as efficiently as possible, giving you a system that operates at peak efficiency and provides cost-effective performance year round.

Call us for an estimate! 

Fire Safety and Your Pets

3/13/2019 (Permalink)

Keep Me Safe!

Emergencies can happen at any moment and can come in a myriad of ways. While we may never be able to fully prevent such events from happening, we can prepare ourselves and our pets for when they do. Use this list to ensure that you and your furry friends are prepared should a fire break out. 

  • Consider installing monitored smoke detectors. If you live in a fire-prone area or are concerned about a fire potentially starting, monitored smoke detectors are always a smart choice. Should a fire start, firefighters will be notified and can respond, even if you’re not home.
  • Note where your pets like to nap or hide. This is important in the event that you must evacuate your home quickly. Remember that pets can be exponentially more difficult to round up if they sense stress—especially cats! Practice crating your pets in advance to make it a positive experience so they don’t go running when you pull out their crate during any type of emergency. 
  • Have an emergency plan, and practice escape routes with your pet. Include all members of the family in this plan, and make sure they know what to do and where to go.
  • Keep the phone number and address of a local animal hospital handy. If your pet is injured, you’ll need to know where to take them for treatment quickly.
  • Pet-proof your home. Ensure there are no areas where pets can start fires accidentally (including stove knobs, loose wires, candles, fireplaces and other potential hazards). Never leave a pet unattended with a lit candle or fireplace. 
  • Get a rescue alert sticker. This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home, as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. 
  • If you evacuate, take your pets with you whenever possible. If you leave them behind, they may become trapped or escape and be exposed to numerous life-threatening hazards. Note that not all shelters accept pets, so it is imperative that you have determined where you will bring your pets ahead of time:
    • Contact your veterinarian for a list of preferred boarding kennels and facilities.
    • Ask your local animal shelter if they provide emergency shelter or foster care for pets.
    • Identify hotels or motels that accept pets.
    • Ask friends and relatives in your area if they would be willing to take in your pet.
  • Prepare emergency supplies and traveling kits. If you must evacuate your home in a crisis, plan for the worst-case scenario. Even if you think you may be gone for only a day, assume that you may not be allowed to return for several weeks. To minimize evacuation time, take these simple steps:
    • Make sure all pets wear collars and tags with up-to-date identification information at all times. Your pet’s ID tag should contain their name, your telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
    • The ASPCA recommends microchipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
    • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where the kit is, and that it is clearly labeled and easy to carry. 

The 5 Benefits Of A Home Fire Alarm System

3/11/2019 (Permalink)

Fire Alarms Save Lives
The earlier a fire is detected, the faster it will be that firefighters will respond. This can mean you may avoid major damage or even worse, the complete destruction of the home.

AVOID SMOKE INHALATION

The most important reason is perhaps the only one you really need. This can save the life of anyone in the house at the time. This is particularly crucial at night time. Anyone who is sleeping may not be awakened in time if a fire starts. Many times people die of smoke inhalation while trying to escape. Having a system in place can give you peace of mind and security.

EARLY DETECTION

The earlier a fire is detected, the faster it will be that firefighters will respond. This can mean you may avoid major damage or even worse, the complete destruction of the home.

INSURANCE DISCOUNTS

This can save you money on your house insurance. Homeowner policies often give discounts to customers who have these systems. That is because it can be possible to save a home rather than lose it entirely. In addition, it demonstrates to the insurer that the homeowner is taking responsibility and is prepared in case an unfortunate incident should occur.

24/7 MONITORING

A home fire alarm system gives the homeowner protection 24 hours a day, every day of the week. You home will be monitored when you are away, and at night when you are sleeping. You and your family can feel secure knowing this monitoring never stops.

EASY & AFFORDABLE

Having a system is very reasonably priced. Even if you have insurance that can replace any lost items, many of them are irreplaceable. This would include photo albums, gifts from family members or items passed down from one generation to the next. You also would be severely inconvenienced by having to live elsewhere for at least some time. Finally, there is the emotional trauma of losing your home and possessions.

6 Tips for Spring Cleaning

3/8/2019 (Permalink)

Spring is right around the corner. The flowers are blooming, the birds are serenading, and our house still feels like it's stuck with winter blues. Spring cleaning is a tradition that allows us to freshen up our homes and get a head start on the hectic seasons of spring and summer. 

Clean Room-By-Room

Approaching your house room-by-room is the most effective way to deep-clean your home at any time of the year, but especially in spring. Use room checklists as a springboard for deep-cleaning the areas of your home that really need extra attention. Feel free to skip items that have recently been cleaned and focus on the parts of your home that have been neglected all winter long.

Organize and Clear the Clutter

One of the biggest parts of spring cleaning is getting rid of clutter that you don't need. Now is a good time to advantage of the natural spring urge to get rid of items that are weighing you down and begin fresh with a more streamlined lifestyle. A systematic four-step approach to identifying problems, analyzing reasons, determining solutions, and implementing remedies can be extremely productive at this time of year. Sorting your belongings into four categories—trash, give-away, store, or put-way—can also be effective as you begin the spring-cleaning process.

Now is a great time to plan a garage sale or to donate items to good causes. Cleaning will be a lot easier when the clutter is gone. 

Get the Family Involved

If you need a little help in your cleaning endeavors, get your family involved. Even the most unwilling helper can make a big difference in the workload. Don't worry: There are ways to deal with even the most reluctant helpers. This is actually a great time of year to get the entire family to work together. Try throwing on some music or establishing a family reward as an incentive to get the work done. 

Tackle the Seasonal Chores

There are some special chores that need to be done seasonally. We ignore them for most of the fall and winter, but now it is time to bite the bullet and get these things clean. Even though these chores only need to be done once or twice a year, they will help your home run look better and run smoothly. Outdoor chores like cleaning grills, patios, and windows can be a little intimidating, but there are some simple tricks that can keep the jobs manageable. 

Keep Cleaning Products to a Minimum

The cleaning aisles of our stores are stocked full of commercial products to help you clean, but the variety can be overwhelming. And dozens of cleaning products means dozens of cleaning products to clutter up your cabinets and closets.

Resist the temptation to buy all these cleaning supplies; the real champions of spring cleaning are more basic supplies, such as a good all-purpose cleaner and microfiber cloths. There are even homemade cleaners you can make that will save you money while protecting the environment.

Establish New Cleaning Habits

A good, thorough spring cleaning that includes the whole house is a great time to establish new on-going cleaning habits, and it can also make the next spring cleaning a good deal easier. Simple 15-minute cleanup routines practiced every few days, each including a series of 1- to 2-minute chores, can make it remarkably easy to keep your home clean and tidy all year long.

National Womens Day

3/8/2019 (Permalink)

History of the Day

Introduction

International Women's Day is celebrated in many countries around the world. It is a day when women are recognized for their achievements without regard to divisions, whether national, ethnic, linguistic, cultural, economic or political. International Women's Day first emerged from the activities of labour movements at the turn of the twentieth century in North America and across Europe.

Since those early years, International Women's Day has assumed a new global dimension for women in developed and developing countries alike. The growing international women's movement, which has been strengthened by four global United Nations women's conferences, has helped make the commemoration a rallying point to build support for women's rights and participation in the political and economic arenas.

Mold Damage Tips

3/4/2019 (Permalink)

Mold Damage Emergency Tips:

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of East Fullerton / Placentia has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? 
Call Us Today – (714) 525-0158

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of East Fullerton / Placentia for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of East Fullerton / Placentia has the training, equipment, and expertise to handle the situation.

SERVPRO of East Fullerton / Placentia proudly serves Fullerton, Placentia, Brea, and surrounding areas.

The Water Damage Restoration Process

3/1/2019 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 1-877-460-9414

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Why SERVPRO?

2/27/2019 (Permalink)

Why SERVPRO?

Residential and Commercial Restoration Services

With over 1,700 Franchises nationwide, SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster. SERVPRO Franchise Professionals are available 24 hours/7 days a week and are ready to restore or clean your property.

SERVPRO Franchise Professionals

Have Questions? – We’re Here to Help® 1-877-460-9414

Residential Services

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO Franchise Professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.” Our commercial services include the following:

Facing Fire or Smoke Damage?

2/27/2019 (Permalink)

When disaster strikes, severe fire damage can be the most devastating thing to happen to any property. As fire becomes an increasingly prevalent threat, insurance companies are constantly trying to cut corners on fire insurance claims in an attempt to save money. After a fire, you've most likely lost some personal belongings and areas of your home are completely destroyed. The last thing you need is a homeowners' insurance company giving you a hard time regarding your claim. 

First Things First, Check Your Policy

Even if you have replacement coverage for your home you actually may only have "actual cash value" for the personal items that were lost. When you call your insurance company, your agent should notify you about this and suggest buying an endorsement so that your belongings will be covered under a replacement policy. 

Secure Your Property 

The majority of homeowners coverage policy requires you to take reasonable steps to minimize more harm on your property. In short terms, this is known as your duty to mitigate damages. These steps are fairly small and easy to do, such as covering leaking areas with plastic wrap or turning off the water if you discover a huge pipe burst. Your insurance company will most likely pay these costs when you make your claim.

File Your Claim Immediately 

Every homeowner policy will require you to report your loss as soon as possible. You will need to make a call to your agent and submit a "proof of loss claim" in which you will itemize your losses in detail and list the value of each. The longer you wait, the faller you fall down the list when it comes time for the company to send an adjuster to deal with your claim. 

Always Keep Track Of Your Living Expenses

Every homeowners policy will include a loss of use clause, which entitles you to adequate reimbursement for living expenses while you're out of your home. Keep in mind, these expenses only include additional living expenses, meaning the difference between what it costs you to live on a daily basis and what it is costing you now. For example, if you ate the majority of your meals at home and your groceries cost you $400 a week and now, after a fire, you're eating out and spending $500 a week, you can claim only that additional $100. 

Fire Season

5/15/2014 (Permalink)

Wild fire threatens home

As summer approaches we find ourselves facing "Fire Season". Dry weather combined with record-breaking heat has made CA prime territory for wildfire. Dead and dry vegetation combined with high winds creates a hazardous environment where fires are common. If you have any fire damage to your home, call SERVPRO to come and restore your property. Our technicians are equipped with specially designed tools and chemicals to remove soot particles from any materials in your home or business. Remember, the fire doesn't have to happen inside your building in order for you to be effected by smoke damage. Outside fires can cause smoke to enter and damage your walls, furniture, air ducts, etc.

Earthquake Glossary

1/6/2014 (Permalink)

An earthquake is the sudden, rapid shaking of the earth, caused by the breaking and shifting of subterranean rock as it releases strain that has accumulated. This earthquake glossary outlines other terms.

Aftershock

Aftershocks are earthquakes that follow the largest shock of an earthquake sequence. They are smaller than the main shock and can continue over a period of weeks, months, or years. In general, the larger the main shock, the larger and more numerous the aftershocks, and the longer they will continue.

Epicenter

The epicenter is the point on the earth's surface vertically above the hypocenter (or focus), point in the crust where a seismic rupture begins.

Fault

A fault is a fracture along which the blocks of crust on either side have moved relative to one another parallel to the fracture.

Hypocenter

The hypocenter, or focus, is the point within the earth where an earthquake rupture starts. The epicenter is the point directly above it at the surface of the earth.

Magnitude

The magnitude is a number that characterizes the relative size of an earthquake. Magnitude is based on measurement of the maximum motion recorded by a seismograph. Several scales have been defined, but the most commonly used are (1) local magnitude (ML), commonly referred to as "Richter magnitude," (2) surface-wave magnitude (Ms), (3) body-wave magnitude (Mb), and (4) moment magnitude (Mw). Scales 1-3 have limited range and applicability and do not satisfactorily measure the size of the largest earthquakes. The moment magnitude (Mw) scale, based on the concept of seismic moment, is uniformly applicable to all sizes of earthquakes but is more difficult to compute than the other types. All magnitude scales should yield approximately the same value for any given earthquake.

Tectonic Plates

The tectonic plates are the large, thin, relatively rigid plates that move relative to one another on the outer surface of the earth.

Tsunami

A tsunami is a sea wave that results from large-scale seafloor displacements associated with large earthquakes, major submarine slides, or exploding volcanic islands. 

Statistics Highlight the Need for Preparation and Caution in Holiday Decorating and Entertaining

12/10/2013 (Permalink)

Statistics Highlight the Need for Preparation and Caution in Holiday Decorating and Entertaining


Local SERVPRO® restoration specialist offers tips for preventing holiday fires



Fullerton, CA (Grassroots Newswire) November 18, 2013 -- Lights, candles, action – it’s the holiday season again. Brightly lighted decorations, elaborate meals and large gatherings are all part of traditional holiday celebrations. Unfortunately, these seasonal traditions also cause an average of 230 home fires each year, with an average of 4 deaths, 21 injuries and $17.3 million in property damage.



“Christmas tree lights and candles are just two of the holiday traditions that increase the likelihood of a fire starting in your home,” says Robert Skelton of SERVPRO® of East Fullerton/Placentia. “There are about three times as many cooking-related fires on Thanksgiving Day and almost twice as many on Christmas Day as there are on non-holidays. It only takes a single distracted or careless action to turn a family get-together into a tragedy.”



Skelton says that homeowners can help keep their homes and their families safe during the holiday season by understanding the dangers and taking some simple, commonsense precautions.



Holiday Cooking Fire Facts

·      Thanksgiving Day has three times the average number of reported home structure fires involving cooking equipment.

·      The two other peak days for cooking-related fires are Christmas Day and Christmas Eve.



Holiday Cooking Safety Tips

·    Supervise items on the stovetop. Fifty-eight percent of kitchen fires involve ranges; homes with electric cooktops have a higher risk of fire than homes with gas cooktops.

·    Keep flammable items – potholders, packaging, wrapping, wooden utensils, loose clothing – away from the stovetop.

·    Don’t let lack of sleep or alcohol consumption affect your ability to concentrate on preparing the meal.



Holiday Decorating Fire Facts

·      Half of all holiday decoration fires start because the decoration is too close to a heat source.

·      On average, 32 candle fires are reported each day. December is the peak month for candle fires.



Holiday Decorating Safety Tips:

·      Keep all decorations away from heat sources like radiators, portable heaters, and fireplaces.

·      Use flameless candles.

·      If you do use traditional candles, burn them in sturdy candleholders, well away from drapes and other flammable materials. Never leave them unattended and never allow them to burn down to less than one inch in length.



Christmas Tree Fire Facts:

·      50% of live tree fires occur between December 22 and January 5.

·      31% of tree fires are caused by electrical problems.

·      14% involve decorative lights.



Christmas Tree Safety Tips:

·      Keep live trees well watered to reduce the chance of a fire.

·      Check wiring on lights for breaks and wear, replace worn strings and don’t exceed manufacturer guidelines for connecting multiple strands of lights.

·      Don’t leave tree lights plugged in when you are away from home or asleep.



“We hope these tips will be a reminder to Fullerton area families to make fire prevention a priority in their holiday preparations,” said Skelton, “so they can spend the season enjoying family and friends, not dealing with the aftermath of a fire.”





For more fire prevention tips and information about fire and water damage restoration services, contact Robert Skelton with SERVPRO® of East Fullerton/Placentia at 1-877-460-9414 or r_skelton@verizon.net.  

Earthquake Preparedness Recovery Tips

12/2/2013 (Permalink)

Unlike other weather events, earthquakes strike without warning, oftentimes leaving devastation and heartache behind. Usually, earthquakes in the U.S. occur along the West Coast. However, earthquake potential exists in all states. Although nothing can stop an earthquake, careful preparation and planning can make a difference when it comes to protecting your home and family from their effects.

WHAT TO DO IF AN EARTHQUAKE STRIKES:
You've followed precautions and made your home safer if an earthquake strikes. So what happens if an earthquake happens?

Follow these tips to stay safe:

RECOVERY TIPS
After the earthquake is over, it's important to be alert for aftershocks. Once you feel safe, look for injured victims and help administer first aid.

Be sure to pay attention to damaged utilities. Avoid loose or dangling electric power lines and report all gas and electrical problems to the proper authorities. Turn off any damaged utilities that you find.

Also, remember these important tips:



  • Check for fire hazards and use flashlights instead of candles or lanterns.

  • Wear protective shoes. Have them by your bed in case the earthquake happens in the middle of the night.

  • If your building is sound, stay inside and listen for radio advisories. 

  • Earthquake Preparedness (WHAT TO DO IF AN EARTHQUAKE STRIKES)

    11/18/2013 (Permalink)

    Unlike other weather events, earthquakes strike without warning, oftentimes leaving devastation and heartache behind. Usually, earthquakes in the U.S. occur along the West Coast. However, earthquake potential exists in all states. Although nothing can stop an earthquake, careful preparation and planning can make a difference when it comes to protecting your home and family from their effects.

    WHAT TO DO IF AN EARTHQUAKE STRIKES:
    You've followed precautions and made your home safer if an earthquake strikes. So what happens if an earthquake happens?


    Follow these tips to stay safe:



    • At the first sign of an earthquake, drop and take cover under a sturdy piece of furniture or against an inside wall away from objects that may fall on you.

    • Sit or stay close to the floor and hold on to furniture legs for balance.

    • Use your arm to cover and protect your eyes.

    • If there's no sturdy furniture nearby, kneel or sit close to the floor next to a structurally sound interior wall away from windows, shelves, or furniture that could fall and place your hands on the floor for balance.

    • Stay away from doorways, violent motion could cause the doors to slam against your body, crush your fingers or inflict other serious injuries.

    • Do not run outside.

    • If outdoors, quickly move into the open, away from electrical lines, trees and buildings.

    • If driving, bring your vehicle to a stop at the side of the road away from traffic.

    • Do not stop on or under bridges, near or under power lines or road signs.


    For more information on how to be prepared: Contact Jared at 714-342-1774.

    Earthquake Preparedness

    11/12/2013 (Permalink)

    Unlike other weather events, earthquakes strike without warning, oftentimes leaving devastation and heartache behind. Usually, earthquakes in the U.S. occur along the West Coast. However, earthquake potential exists in all states. Although nothing can stop an earthquake, careful preparation and planning can make a difference when it comes to protecting your home and family from their effects.

    To protect you and your family, develop an earthquake safety action plan by identifying places that can provide the highest amount of protection during an earthquake, as well as an escape route and off-premises meeting place.

    Become familiar with your community's disaster preparedness plan.

    Follow these tips:



    • Teach your family members how to shut off water, gas and electricity to the house.

    • Purchase at least one multi-purpose dry chemical fire extinguisher.

    • Install smoke detectors and change the batteries every six months.

    • Prepare an emergency supplies kit including a three day supply of bottled water and non-perishable food, as well as a manual can opener, paper plates, cups, utensils, first-aid kit, flashlight and battery-operated radio with extra batteries.

    • Retrofit your home's structure to better withstand the forces of an earthquake. 

    • This is a job for a professional architect, engineer or building contractor.

    • Retrofit nonstructural areas of your home to protect your personal property, including earthquake straps.



    FOR HELP GETTING PREPARED CONTACT JARED AT 714-342-1774

    Home Water Damage

    11/1/2013 (Permalink)

    Catastrophic floods may grab all the headlines, but more common water damage from plumbing systems end up costing homeowners, renters, and landlords billions of dollars every year. Plumbing problems (including leaking or damaged tubs, toilets showers and burst pipes), leaky roofs, washing machines, water heaters and frozen pipes result in thousands of people of water damage insurance claims annually.

    Even with an annual plumbing inspection, careful routine maintenance, and emergency planning, you can't be everywhere water might make an unannounced, unwelcome—and potentially very expensive—appearance. 

    That is were we come in. We make it like it never happened.... Just call us... 714-342-1774 

    Pets

    9/23/2013 (Permalink)

    The best way to protect your household from the effects of a disaster is to have a disaster plan. If you are a pet owner, that plan must include your pets. Being prepared can save their lives.


     


    Different disasters require different responses. But whether the disaster is a hurricane or a hazardous spill, you may have to evacuate your home.


     


    In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them too. 


    Assemble a Pet Emergency Preparedness Kit



    Keep your pet’s essential supplies in sturdy containers that can be easily accessed and carried (a duffle bag or covered trash containers, for example). Your pet emergency preparedness kit should include:






    • Medications and medical records (stored in a waterproof container) and a First Aid kit.

    • Sturdy leashes, harnesses, and/or carriers to transport pets safely and ensure that your animals can't escape.

    • Current photos of your pets in case they get lost.

    • Food, drinkable water, bowls, cat litter/pan, and manual can opener.

    • Information on feeding schedules, medical conditions, behavior problems, and the name and number of your veterinarian in case you have to foster or board your pets.

    • Pet bed or toys if easily transportable.



    It is important to SERVPRO Fullerton/Placentia that families in our community are prepared. For more please contact SERVPRO Fullerton/Placentia. 

    Recent Floods

    9/20/2013 (Permalink)

    Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities. On average, floods cost $6 billion in annual losses in the U.S. Flooding can also result from plumbing failures, frozen pipes and damaged structures. Flood damage can affect your business operation in a variety of ways and can range in size from being isolated to a single room to entire floors being fully submerged. 

    For years SERVPRO Fullerton/Placentia have not only helped our local community with floods but have also traveled to help the residents of Hurricane Sandy, Hurricane IKE, floods in Minot, ND and we just finished up with the floods in Palm Springs. We soon could be leaving to help with the flooding in CO.



    Our experience for these floods has helped us to become the leader in helping those with floods in our local community.   

    Things a home fire inspector may review

    9/11/2013 (Permalink)

    SERVPRO Fullerton Placentia is concerned with the safety of our customers. Here are some things a home fire inspector may review.



    • A proper ground. “One thing a home fire inspector should check is to make sure your home is grounded,” says Bill Burke, division manager of electrical engineering for the National Fire Protection Association. Grounding diverts excess current that may result from an electrical surge and helps to keep electrical systems, devices and humans safer.

    • Electrical panel. “There should be air space around the main panel,” Burke says. Inside, there shouldn’t be evidence of overheating or corrosion, and the fuses and breakers should be the correct size.

    • Appliances. “If you have a device that’s going to cause a home fire, it’s most likely going to be one that draws a lot of current,” Burke says. Inspectors might check the integrity of cords and plug-ins on fridges, stoves and other large appliances.

    • Out-of-date equipment. A home fire inspector can suggest improvements to reduce the risk of an electrical fire. One important update would be to install arc-fault circuit interrupters, which are designed to detect fire-starting arcs and shut down power.

    • General safety concerns. The inspector also should look for electrical hazards such as receptacles and switches that aren’t functioning properly, lightbulbs exceeding the maximum wattage, damaged cords and overloaded power strips. 


    SERVPRO Fullerton Placentia

    9/10/2013 (Permalink)

    Are YOU Ready? Disasters and resulting business interruption can devastate companies. It is estimated that up to 50% of businesses that close due to a disaster never reopen. Of those that reopened, the majority had some type of response plan in place. Let the SERVPRO of Fullerton Placentia Large Loss Response Team put your plan together. Our qualified team members will help with plan to get you back in business. Call us today 714-525-0158.

    National Preparedness Month

    8/31/2013 (Permalink)

    SERVPRO Fullerton/Placentia cares about the seniors in our area. That is why we are making a concerted effort to reach out to seniors in order to help them prepare in case of a disaster. We will be visiting Senior Living complexes and churches in our area. Providing valuable information. 

    The likelihood that you and your family will recover from an emergency tomorrow often depends on the planning and preparation done today. While each person's abilities and needs are unique, every individual can take steps to prepare for all kinds of emergencies. By evaluating your own personal needs and making an emergency plan that fits those needs, you and your loved ones can be better prepared. 

    Those are commonsense measures older Americans can take to start preparing for emergencies before they happen.

    The link to the video below will help you be prepared: 
    http://www.fema.gov/medialibrary/media_records/7050

    For more information please see www.redcross.org
    Preparing Makes Sense for Older Americans www.fema.gov.

    National Preparedness Month

    8/20/2013 (Permalink)

    The month of September is National Preparedness Month. SERVPRO Fullerton/Placentia will be helping our Community throughout the month of September. The video below explains why this is so important. We will be meeting with all of our clients to offer suggestions on how they can be ready.  

    “Get Your Business Prepared- Earthquakes” 



    http://youtu.be/yex44j8GCag

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