Why SERVPRO
11/2/2020 (Permalink)
Highly Trained Restoration Specialists
SERVPRO of E. Fullerton/Placentia invests heavily in each of our team members. We want to make sure our managers and technicians have the proper tools and training to be the best in the industry. Each of our production team members have IICRC certifications. This is critical to make sure that every job is done correctly and efficiently. In addition to industry training, we have a state of the art facility that offers ongoing and additional training for each team member. We do not cut any corners when it comes to being the best in the restoration industry in Orange County.
Employee Certification Training
The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
Initial Franchise Training
A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
- Mold Mitigation
e-Learnings
All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.